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January 2024 by Steven Schermerhorn
After just a few months the rent is raised 25%. You will complain and they say it'll take multiple weeks to have someone investigate, just long enough for another billing cycle to elapse. Then, they'll lower some small amount and take another "several weeks" to review that it wasn't enough. It's a nice storage facility and the initial rate is fine. But be prepared for multiple 25% increases and paying twice as much as everywhere else.
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January 2024 by Rylee Stacey
Kelvin was great help getting us signed up for a new storage unit!! He explained everything very well.
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January 2024 by mohammed haider
Shannon was wonderful. She helped us find the best unit for our storage needs . Nice and clean facility. Thanks Shannon
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December 2023 by Har Amin
Friendly staff. Kelvin R. And Shannon were great. Answered all my questions and super helpful.Overall great customer service and clean place.
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November 2023 by Jerome Joseph
Once again Kelvin R and Shannon have come thru for me by providing fast and friendly service. It’s always a pleasure to deal with them whether it’s storage concerns or just needing some boxes and packing tape. Thanks again for the 5 star service provided by Secure Space.
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October 2023 by Thomas Frazier
Shannon was extremely helpful, courteous and professional. She even stopped her lunch 10 minutes early to help me. The facility is clean and secure. ?
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September 2023 by Pamela Russell
The staff here was very helpful. The paperwork is slightly ominous, but once passing that stage it is a clean and well maintained facility. Locking gate at the entrance parking/storage and the inside has entrance locks to the actual storage building, so a second to 3 layers of security. You do need your own lock for your storage unit.
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September 2023 by Lerin Gallatib
Service was great. Shannon was knowledgeable and considerate. Helped us downsize and get suitable storage near our old room. Very patient with us. Very understanding. It’s great to have a pleasant person at the front desk to set the customer at ease. This decision was a great business decision on your part. Thanks for working with a customer. 1000+. Don’t get rid of Shannon.
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August 2023 by Emily Marbot
Shannon was so helpful, pleasant and thorough! We came on a Saturday close to closing time and she took her time with us to show multiple units and was so sweet with our busy toddler. It was a no brainer to sign up on the spot with a great rate and exceptional customer service!
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August 2023 by Jessica Marbot
We shopped around for several different size units and locations and Secure Space Self Storage had the best price and the best kept facilities. We feel confident leaving our personal belongings there and Shannon did a great job explaining the process and pricing to us and answering our questions. All around great experience!
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August 2023 by Steven Okin
This place is awesome, all because of Shannon. She makes the process easy. She is very personable and knowledgeable. Had us in and out in record time. Thanks Shannon, my wife and I enjoy working with you.
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August 2023 by Erin Melville
I came here after not being able to open my *new* storage unit at Metro Storage on Sumneytown Pike, and not being able to reach someone to help me there. Shannon and Ruthanne were (and are) extremely pleasant and are so accomodating! They showed me several units to help better serve my needs, and reassured me on their helpfulness, availability, and overall kindness. These girls ROCK. If you are looking for a storage unit facility, I would recommend Secure Space based on theses girl's customer service alone.
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August 2023 by Daniel
I ordered my unit online and then was told to go to the office to finalize the process.When I arrived at the office, Lo and behold you, Shannon had everything already finalized and ready to go, just a signature needed and off to my unit she took me.Absolutely the fastest and easiest process I've ever had with any storage unit I have previously dealt with.Highly recommended!!!Thank you Shannon you're awesome!!!
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August 2023 by Julia Quinn
Shannon was the absolute best!! Had a rough moving day and was running late to get my storage unit set up and she stayed past closing so that she could help… literally saved my day!! Will definitely be referring any and everybody!!
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July 2023 by Sukhmeet Singh Bedi (Sukhmeet)
TJ was the one who helped me setup the lease and getting unit access. Extremely polite and professional...it was a breeze to get things done. Highly recommended.
