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March 2024 by Juanda Middlebrook
Job, well done...!!!
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February 2024 by Leann Shaw
The repair person gave us a quote for $825 to repair the the clutch on our washing machine. When I Google the average repair cost the estimate is $200-$300. That is a huge discrepancy. It seems they inflated the repair cost so the could just make money off of the diagnostic call. Who would spend 1.5x the cost of a new machine to repair their existing one.
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February 2024 by Gail Cooperman
Pleasant, knowledgeable, efficient and helped me clean up all the ice.
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February 2024 by Brett Guy Baker
Having someone as knowledgeable as Grace is great! She is an awesome asset for the Home Repair team!
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February 2024 by Michael del Prado
Jesse was great and very helpful. Unfortunately, there was a manufacturer’s defect which Magic Chef decided not to repair and will issue a refund
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February 2024 by Danielle Prodorutti
I had to make 3 appointments over a week and a half. They would cancel the appointment and i would not receive notice or I would be waiting for more then 2 hours to finally receive a call to say the technician was not coming. When THEY canceled my appointment there was no effort to get me scheduled quickly. I had to wait for the next appointment that they had.
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February 2024 by Gwendolyn Stead
Joseph was very nice and personable
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February 2024 by Geoffrey Preston
Quick, professional, efficient
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February 2024 by Toni Chisholm
Jules was prompt and very professional. He asked me want kind of problems I was experiencing with the washer and immediately resolved the problems.
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February 2024 by Kathy Quinn
While the service people sent out were adequate, we waited through at least five scheduled service days only to get notice late in the afternoon that the service person could not make it. When a service person, finally arrived, he was unable to complete the work and we had to schedule another service appointment before the work was finally done.
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February 2024 by Mark Jurgensen
A&E factory services technicians (Sears) were professional and courteous. My dishwasher was repaired within minutes. The process to file a warranty claim was easy. Great communications on status on parts, scheduling service, and status of service call. They were on-time even though it was snowing outside.
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January 2024 by Gwynne Bee
Jospeh our technician was always prompt near time promised, efficient & came back when discovered another problem.
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January 2024 by Robert Hawkins
Joseph, our service technician was prompt, professional, friends, quick and efficient. He had us up to running in less than a half hour. Thank you for your service on our stove.
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January 2024 by Anne Hotchkiss
Grace was wonderful! Professional, helpful, and friendly.
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January 2024 by Eydie Adams
Grace was great! Very knowledgeable. Fixed the issue quickly. I will miss her when she retires!