Rite Aid is a leading drug store chain offering superior pharmacies, health and wellness products and services, complete photo printing, and savings and discounts through their Rite Aid Rewards loyalty program. The company's mission is to improve the health and wellness of their communities through engaging experiences that provide customers with the best products, services, and advice to meet their unique needs. Customers confidently choose Rite Aid for their everyday health and wellness needs because the company consistently understands and exceeds their expectations. While the employees are generally described as very nice, some customers have reported seeing a roach by the cart in the bathroom, and even the girl in the backrooms and the warehouse was described as "chillin'." However, one long-time customer has had a very positive experience, particularly with the pharmacy team, who have been exceptional in helping resolve issues between the customer's prescribers and insurance providers. This customer feels very confident in the expertise and patient-centric mindset of the pharmacy staff and cannot imagine going anywhere else.
