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November 2023 by Donna Hartman
PNC is the worst bank I have ever dealt with! I am trying to close an account and they are making me jump thru hoops to get the money. If you are looking for a good bank, go elsewhere!
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July 2023 by Ms. Vee
I walked into this branch because I needed help with my account and a woman was talking to the man that sits at the front counter and so I stood in line to wait my turn and a woman from one of the offices started walking towards me and asked if I needed help and I said yes and she proceeded to tell me to come with her to her office.As I started to walk towards her office, the man at the desk went over to the lady that wanted to help me and told her that there was a customer in front of me which the woman did not realize because she must have seen the man corresponding with the other customer.So, the other customer went with the lady and so the man said he would be right with me and out comes a beautiful woman by the name of Dani who heard the commotion and said she would be able to assist me so I walked with her to her office. Which was very much appreciated because I was in a hurry and wanted to be in and out as fast as possible.Dani was able to address my banking needs quickly and efficiently and she was so sweet and lovely to talk to. I wanted to write this review to give Dani kudos for a job well done. She told me she has been at this branch for only a couple of months and she loves it and I can tell. She was so fantastic and it has been a very long time that I have come across such great customer service.Definitely ask for Dani if you come to this branch for banking services. She will not disappoint. She is amazing. :)
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July 2023 by Big Daddy
I've always used their drive thru service and the tellers for the most part are extremely helpful and friendly on top of that.I like this location a lot more than their other ones.
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February 2023 by In
This bank has no money to exchange.Teller Sharmo an Indian lady is very rude
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January 2022 by mike blaz
$10 for a cashiers check? Most banks allow 1+ free. Don't you make enough money off the thousands I already have deposited in your bank?
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November 2021 by GG G
Had lost my debit card, called in to get it replaced. I asked if I can come in 5 days later in person since I live in Philly and the mail would take longer. She dissuaded me by saying why would I come in if it would reach me by the time I came home. It didnt. Called the weekend after with nothing in my mail that was supposed to be here by Friday according to the person over the phone. Same person, different story. Tells me I cant track it, cant garentee a delivery date. Dishonest to tell people wrong information and then to tell them a different information when they were wrong. Not sure if they just didnt want customers in their branch? Dishonest, disrespectful and had to incur a 100$ late fee because of lack of professionalism and honesty in the work place. Should not have to be lied to when I couldve had my card and be in good standing with my landlord. Thanks PNC montgomery branch
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August 2021 by 15callaghan
I used the ATM to deposit some checks and I wanted to receipt from the ATM instead I got directions on a printed piece of paper to use the app to get a receipt
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June 2021 by Anthony DiNardo
This branch attempted to charge me a 2% check cashing fee on a payroll check that is drawn from PNC. The fee was over $40 to
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April 2021 by Liz H.
I went here to open an account. They were booked for the day and asked me to come back the next day. Wasn't so happy about it yesterday, but when I returned today, they were waiting to help me. I didn't even had to wait a single minute. Min was very friendly and helpful. She was able to open an account and deposit money within 10 minutes. Will def call in next time to make an appointment and come here.
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March 2021 by Clair Jin
Roughly handled the work of the employee named Minsuk.not professional.the employees are rude.African American especially at the information desk.
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January 2021 by Aaron kim
Roughly handled the work of the employee named Minsuk.not professional.the employees are rude.African American especially at the information desk.
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August 2020 by ally dasch
staff is very rude.
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November 2019 by 매슈흔マシューヒュン
Good bank.
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July 2019 by Roy Anderson
I've been doing business with PNC Bank for over 20 years now. During this time I have made large, small and enormous transactions there. Usually the bank is always friendly and customer service oriented. Today, not so much so. I went to open another account today, but instead of the service I'm use to I get the new person who is speaking so fast that I can even ask a question. And when I do, I can't get a straight answer. So I just decided to close one of the accounts and take a teller's Check. If I had more time, I would have closed ALL of the accounts. I guess some people are just cavalier about other people's money. Good thing there is a bank across the street.
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February 2019 by Alexandra S
Staff is always friendly and helpful. A few times I have gone and there was a line and a bit of a wait, not too long. The the manager apologized, thanked everyone for our patience and then asked how everyone was doing, made friendly conversation, and joked with us and had everyone laughing. Once at the counter, the tellers are friendly and quick. I enjoy banking here.
