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December 2023 by Ian Bergin
Emily was an awesome help in finding the right shoe, she was knowledgeable, patient and friendly.
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November 2023 by Al Gryga
This is a great local shop to buy new running and/or casual sneakers. The staff is very attentive to your needs, making sure to size your feet correctly so that you never regret your purchase. You can never go wrong shopping at this store.
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November 2023 by Jason Sulano
Walked into this store today looking to get new running shoes. Stood in store waiting to get helped for a good half hour before finally getting help. Girl I spoke with was not very knowledgeable I needed direction to help find the correct shoe being that I have signs of planters fascia. Girl seemed annoyed that I was trying so many shoes on.
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November 2023 by Amanda Decker
Bought sneakers 2 days ago. Wore them to walk my dog 3xs and I have a blister on my left ankle because they are causing me so much pain. Cant return. Just sucks because I’ve been waiting for weeks to be able to get to this place during their hours when I’m off and I ended up wasting a lot of money on something that either I’m gonna throw out or donate and unfortunately I still dont have proper shoes
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October 2023 by Monica Rush
The staff is super helpful and great at what they do! Highly recommend for anyone needing help finding the best sneaker for them.
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September 2023 by manny maxwell
I’ve truly never had a better experience shopping for shoes. The staff here made my wife and I feel absolutely welcomed from the moment we stepped in the door. We consider ourselves novices when it comes to running, so we needed help with the process of choosing a new running shoe that will best fit our feet. The staff was very accommodating and friendly. I will only shop here for future running shoes. We both love our new shoes!
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August 2023 by Madeleine V.
Loved it here. Was greeted with a pleasant sales man who helped me find running shoes. Asked what i was looking for, watched me walk and then brought out about 10 boxes of shoes to try on. He shared a little about every shoe and was very tentative and helpful! Left with a pair that felt amazing!
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August 2023 by Kelly Austin
This store is a class act! Not only did they perfectly fit my husband, son and I for sneakers…but they also kept the store open 5 minutes late one night when my son lost his sneakers. They are informative, professional and have a great selection. I’m so glad to have this store in our community!
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July 2023 by Peter Pellegrino
North Wales Running Company is my go to store for all things running. I can not say enough good things about the place. Their staff carry a wealth of knowledge about running, training, and all that is needed to succeed from beginning runners to seasoned athletes. They have running groups and do lots of events throughout the year to participate in the community. In their store, they carry a wide variety of items related to running, from shirts, hats and glasses to foam rollers and all kinds of energy bars/gels etc. Scott and his staff are all runners themselves and their knowledge is invaluable! They are dedicated to customer service and always stand behind the products they sell. No hesitations about recommending North Wales Running Company!
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July 2023 by Peter P.
North Wales Running Company is my go to store for all things running. I can not say enough good things about the place. Their staff carry a wealth of knowledge about running, training, and all that is needed to succeed from beginning runners to seasoned athletes. They have running groups and do lots of events throughout the year to participate in the community. In their store, they carry a wide variety of items related to running, from shirts, hats and glasses to foam rollers and all kinds of energy bars/gels etc. Scott and his staff are all runners themselves and their knowledge is invaluable! They are dedicated to customer service and always stand behind the products they sell. No hesitations about recommending North Wales Running Company!
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June 2023 by RJ Force
Had a horrible experience at this store today. We live 40 minutes away and decided to come here because my husband wanted to find a comfortable shoe for his job. When we arrived, we were ignored at the door and the person who was helping us was not interested in helping us at all. Though, another customer came in after us and she was helping him at the same time. He mentioned he was a runner and she said “exciting, have you been fitted before”? We were never offered a fitting and the shoe she brought us was too big for my husband. When we told her it wasn’t a good fit she apologized and continued helping the runner. We had no choice but to leave because we were never offered another option or even asked a single question. We weren’t even said goodbye to when we walked out.This was extremely unfortunate for me as well because I am just beginning a weight loss journey and as someone who is hopeful to get to a point where I can begin running, I was interested in a fitting as well and possibly purchasing a shoe for myself.It shouldn’t matter what we look like, we all deserve the same service.
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April 2023 by Tina Blatt
Love this place! The staff really cares that you find the perfect fit. Wide selection and fair prices. Shop local!! (And they now stock pickleball shoes!)
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April 2023 by Kacie Moore
I was recommended to come to this store with my mother, the store was filled with people and due to this the staff were unavlable to give her the assistance she required. We were told multiple times they would assist when available but were not actually available. Only available to everyone else including people who came in after us. We were also the only customers not greeted when we came in. This was my first experience in this store and to say the least it left much to be desired. Unless you already know exactly what you are looking for I do not recommend this store at all. The customer service is deplorable.
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April 2023 by Kacie M
Customer service was severely lacking. When we walked in the store was full of staff and customers. However we were not helped until nearly everyone else had left. Not to mention as well we were not greeted when we walked in, I didn't think this was odd until everyone who came in after us was greeted warmly while we were not given so much as a hello or acknowledgement.\nThis was our first time visiting and we had many questions but the staff were unwilling to actually assist us until we were the only ones left.\nMy mothers doctor recommended this store, I will not recommend this store.
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March 2023 by Chris D.
My mother needed to be fitted with a pair of comfortable, supportive shoes that would help her with hammer toes. The sales staff were amazing! They were tremendously knowledgeable, patient and kind. I can't say enough good things about the customer service at the store!!
