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“Today, I was having issues with my phone. I went to the T-mobile store in Montgomery mall. The young man Arvin was extremely helpful and patient. He was also able to resolve my phone issues. Thanks so much!”
“Justin is the man!! Very knowledgeable and patient answered all my questions and gave me a great deal! Alex helped as well! Highly recommend!
These guys are incredible they helped me again! I will be back!”
“Excellent and very friendly service. I came in for help resetting phones before mailing them in and Jim was kind enough to let me know of a perk we weren’t offered when we recently upgraded phones. I left with a new iPad too!!!”
“We've been using this Verizon franchise location for probably close to 10 plus years and have always had a positive experience. Our most recent was with a long-time rep, Victor, who is very knowledgeable, professional, patient, and is able to multitasking with multiple customers, support his team and still make us feel like we are important at the same time. He knows the plans, offers from memory and how to work around any hurdles that may arise. He is also friendly and honest. He appears to be an awesome manager and sales representative, treats his team with respect, in my observation. Highly recomme d this location for your Verizon needs”
“Domenic went above and beyond to provide the absolute best service and customer experience possible. It was personal, professional and I had an outstanding time at the Verizon store. Thank you Domenic!”
“Peter was extremely helpful and patient. He was very thorough explaining the plans and the device payments. In the end I’m very happy with my new plan and got a new phone to use”
“Today, was the best experience that I’ve had in a long time, and it was with Wilton at T-Mobile in East Norriton, PA. Wilton is not only very educated but an Amazing Salesperson. He listens to what you want and explains the difference between Apple and Android services. This location is very caring for your needs, and I would suggest going out of your way to see them even if its out of the way.
Keep up the good work”
“Amazing customer service! Jordan, the Store Manager provided exemplary service, additionally the other 2 employees that I interacted with were top notch. I am very pleased with the level of service and professional exhibited at this T-Mobile location.”
“Fred is a joy to work with. He is knowledgeable, patient and flexible.I am new to some computer skills and Fred explained them in a way that allowed me to incorporate them. I highly recommend him.”
“Last week I came to the store for help. I met Damir and he was patient helpful and knew what he was doing. I came back this week with a new problem and Damir was here and helped me again. I am very grateful for his service.
Sincerely
Barbara Katz”
“Thank You Aaron for the best customer service! I bought a new phone and it was an easy process . While waiting for my phone to update I had questions about other devices and I decided to return the next day and purchase two ipads. I appreciated the time and patience . Aaron Thank you for the excellent customer care!”
“We worked with Danny and he was on point. Friendly and very knowledgeable, he was able to help us very quickly. After we had left the store, I thought of another question we had and ran back into the store about an hour later. Danny saw me, helped me right away and was able to quickly combine accounts. He was very helpful, quick and a pleasure to work with. Great experience!”
“Arielle and Bobby were very friendly, knowledgeable and helpful in upgrading my husband's phone. Would definitely return and recommend this store to everyone ?”
“I'd rather go to the dentist then get a new phone because of how hard it is to set up, and yet Jacob made it so easy!
First, he explained that this process had been greatly enhanced in the three years since I bought my last phone. Who knew?! WOW was he right. (Verizon, that info should be widely shared with all customers...people like me wouldn't hesitate then!)
And I appreciated him offering to put on my screen protector and case. The little things matter. He took his time and answered all my questions.
I chose to wait in a very busy store and the person who checked me in explained I could set up an appt., but I waited. I explained I had a doctor's appt. and had to be out within 45 minutes and when it was my turn, I was.
Today I went back with a couple of questions and was the only customer in the store at 9:00 am.
Roxanne was able to answer my few quick questions, and explained that 611 would have the technical expertise I needed. She was right! (I called Verizon and they had to transfer me to the Samsung helpdesk...and even he had trouble finding the missing microphone. I would like credit for the update that will probably now go out to millions of phones!)
Bottom line. This is a very well managed store run by very competent employees!”
“This location is great! I’ve been here several times and I’ve received nothing but courteous, professional and friendly service. Today I worked with Sieem, and I left having all of my concerns addressed, and with a brand new Apple Watch on my wrist. I will continue going to this location when I need face-to-face T-Mobile customer assistance.”
“Great location! Much more helpful than the other local one I visited. Amanda was super helpful and helped me pick out a phone within my budget, offered me a case and screen protector, gave me a discount and just overall met my expectations perfectly! She was also super nice and personable in general! I definitely recommend this location if you're looking for a good deal on a decent phone!”
Open 24 hours
4000 N Cannon Ave, Lansdale
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“NetCarrier is an excellent partner to work with on all things voice and data services. We have used their voice services for 15+ years and have yet to be disappointed with any part. Knowledgeable account managers that respond personally to any request, no matter how small it is. On those rare occasions when we did have problems and called for support +90% of the time the person who answers the phone (and they always seems to answer) ends up resolving the issue. I don't think we've ever had a problem that lasted more than 24 hours.Highly recommend NetCarrier!”
“John Jayy helped me and my fiance switch from Verizon to T-mobile and get new iphones and such. He was so helpful and patient even with the store being super busy. 10/10 would recommended”
“Lucas helped my family of 4 secure new IPhone 15’s! He was professional, courteous and knowledgeable! Josh worked with me to connect my watch. Took long but was very patient and kind! Definitely recommend LUCAS or Josh!”
“My Xfinity rep Eric Z was wonderful! Not only was he professional and knowledgeable, but he went above and beyond to be sure my service appointment was completed with 100% satisfaction. I would highly recommend working with Eric for all your Xfinity phone needs. Great guy, great service!!”
“We had a great experience at this store today purchasing a new phone and setting up a new line. Roxy, Lauren and Lisa were welcoming, friendly, knowledgeable and a pleasure to work with. These girls rock!”
“My mom and I stopped in for new phones, and were greeted immediately by Q. He could not have been more kind, helpful and quick. We got a great deal on new iPhones and they were set up within an hour or so. Overall, such a pleasant experience!”
“Thank You so much Cherry with assisting me with my new phone! Cherry was super sweet and professional when helping me choose which phone to upgrade. She went over and beyond to try to have my data from my old phone transfer over to my new phone. The world needs more people like Cherry when it comes to customer service. Thank you for my great experience!”
“My elderly mother had a billing issue and couldn't get through to telephone support so she went to the Verizon store to try to sort it out. The manager on duty was Rashid and he went above and beyond the call of duty to help my mother. He not only straightened out the issue, but helped my mom install the Verizon app so she could try to address any future issues through the app. Thank you Rashid for being so nice, so helpful. I wish I could have been there to help but its nice to know people like you are there to lend a hand to people in need of good old fashioned customer service.”
“NOAH is great ! Super sweet with fast service i came in to get a new sim card and he had me in and out within minutes! Would definitely come back to this location because of him thank you !”
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“The staff at this store were so incredibly helpful. I showed up with a list of things I wanted to purchase and accomplish, and the representative (Lisa) wrote everything down, patiently worked through everything efficiently, and stayed late to make sure everything was done completely and correctly. I was so very impressed with this personable and professional service, and will definitely be going back to this store whenever I have future needs. By going above and beyond, Lisa truly defined and demonstrated the value of excellent customer service.”