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December 2023 by Kat Hennegan
This facility was to deliver packages on Saturday 11/11/23 and Sunday 11/12/23 to where I worked and packages were not delivered. Said attempt made. There was no attempt as I have been waiting for said packages all day. FedEx just don’t deliver Saturday and Sunday as it seems you have drivers who don’t want to do their job on the weekends or at all.
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October 2023 by Issenitte Torres
The most horrible place to go and print, expensive and such a horrible customer service, they work slow and charge you extra for everything, they ask one leg to move the other. The black lady and white guy that use the pants all the way up to the chest are terrible with customers and they spend more time talking between them that actually helping, this place is horrible don’t go there
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September 2023 by Joy Ge
Clean, quiet store. The staff member was very friendly. 2/5 rating for the Fedex company because international shipping costs are crazy. But I appreciated the staff warning me about the costs, rather than trying to upsell me.
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August 2023 by Cheryl Scott
Staff are always so friendly and helpful at this location. If I need courier services, this is where I go.
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August 2023 by Constance Gates
Amazing fed ex store. This is my favorite location, have been using it for years although it’s further away, it’s always worth it. Amazing customer service. I went there today to pick up some prints I had ordered and one person was ahead of me in line mistreating the fed ex employee, very rude customer. The employee Sean handled it with the utmost grace and was very sweet and professional, glad to see chivalry isn’t dead. All of them are always so helpful, great management, great team.
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June 2023 by Natalya Myachina
It’s not about this office but FedEx in general. I’ve got shipment sent by FedEx Express. But it wasn’t what I wanted so I have to return it. I’ve got a label for FedEx ground. I wanted to reuse the package I got the shipment in. Guess what? You can not reuse the FedEx Express package for ground label. Ridiculous! And repackaging in the office is like $3+ dollars. Now I have to find/buy new bag, repack it and come back. Annoying rules.
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May 2023 by Andrew Harbaugh
Amazing service from Ed (who's been there for over 10 years)! Thank you.
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May 2023 by Space Muffin
I don’t appreciate driver in car 117766 leaving their FedEx truck in the middle of our neighborhood blaring music and loud bass first thing in the morning while making deliveries. Not a very good representation of FedEx.
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April 2023 by Todd Armstrong
I ship alot of items with my corporate account and some personal items. The staff is always very accommodating. I usually get Sean and he has been great!
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March 2023 by Nicholas Fairlie
Ordered a custom greeting card online. Or so I thought but I messed up the template.Mackenzie and the staff were so helpful when reaching out, she felt my order was wrong and did everything she could to create what I had in my head.She did an even better job then I envisioned, very thankful!
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March 2023 by Michele Alberto
I came in terrified because usually the post office workers yell at you for not having tape or doing something wrong. The lady at the counter was so overwhelmingly kind and nice and made the experience so much better.
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February 2023 by joanna riley
always send my poshmark & ebay finds through here!
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December 2022 by Tyler Robinson
Went in to make maybe 100$ in prints, there was a man being helped at the print center desk, and a queue of people standing in front of a separate counter, all holding packages. A line formed behind the man in the print center line. They helped the first man then helped people that were there for shipping for 30 minutes without addressing us.After people in line BEHIND us start walking out, one of the rude little girls behind the counter says 'maybe we should start telling them there's only one line'.I asked why they didn't tell us that. Claimed they were busy and didn't see, and it's 'not their job'. No, they had attitudes and wanted the customers to just figure it out themselves. We walked out after their rudeness. Eff this place. Go to staples for your prints. Walmart? Rite-aid? Walgreens?
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December 2022 by Paul B
We had a great visit today and worked with Ed to return a couple things. He personally helped us pack our packages and was incredibly pleasant to chat with. True professional and great representation for fedex. Thank you Ed - we will be back!
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July 2022 by B Liau
Did a fantastic job on my custom print, something I ordered for an elderly relative. I didn’t get the employee’s name but he took my order, helped me wade through the options, and was thoroughly professional about it. I mention the last part because prior to going here, I tried an actual print shop nearby and wasn’t treated as nicely (they wouldn’t even look at my file). Was told it would be ready Sunday, which it was. I’m not familiar with pricing for the type of work I ordered but it seemed pricey but fair, for what I was asking for. More importantly the end result was superb. Thank you!
