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June 2024 by Tabatha Schiller
This branch is garbage. Super long wait times and they make you feel like a criminal if you need to deposit more than $5. Do better, PNC. I'll be going elsewhere.
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April 2024 by eric andriechack
Awful service. They gave me a time to be there for specialized business questions, I was there 10 minutes early, they told me that their schedule was full and I could wait 2 hours. I am running a business I can't waste 2 hours time because of inept employees. I have been trying to call them for an hour today nobody answers the phone.
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February 2024 by Maryann Koyro
My husband and I have had to make several appointments over the past fews months with this branch due to his sister and his mother passing away. They have helps us so much sorting things out. We've delt with Tony and he's been so helpful and understanding.
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October 2023 by R Randolph
I worked with challenged clients and this branch refused to cash my clients check and called her out on being challenged. She was so upset. They even told us she didn't have an account which she does. We went to the Greensburg PNC and they are fantastic and verified immediately that she does have an account. This lady was discriminating against my client
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September 2023 by Anthony Gimeno
It’s a toss up every month if they listen when I say the extra money towards my auto loan payment goes to principal or not, I’ve had the car about 22 months and this has happened about 7-8 times, that’s roughly a 66% success rate. I don’t know about anyone else but I don’t want my banking to be done correctly only two thirds of the time. I won’t even get into how long the wait times are even when I’m the only one in the branch.Extremely unsatisfied is an understatement.
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August 2023 by Jimmy Patterson
This branch doesn’t answer their phone.
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August 2023 by Amanda G
Always courteous and helpful. Excellent customer service!
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June 2023 by Stefanie P.
This is my local PNC bank that I come to about once a week. I normally have my baby with me so I typically go through the drive through to get cash out. I swear the machine is broke about every few times I go. The tellers are so sweet but the lines are always so long if you need to go inside. I opened a few accounts here and always have a good experience. Would hope for shorter lines and machines that don't break as often - otherwise a good experience.
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May 2023 by Kayla N
It literally wouldn't kill one of the workers too put a sign on the outside ATM or in front of it etc saying it's not accepting cash. They should probably be paid less. I'm so sick and tired of waiting in a line for drive-thru or just going straight to the ATM putting my card in going through the entire process just to find out that you can't deposit cash. During normal business hours too. They should put a sign telling you when it will specifically be down etc. What a literal waste of time all the time
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May 2023 by Kayy B
It literally wouldn't kill one of the workers too put a sign on the outside ATM or in front of it etc saying it's not accepting cash. They should probably be paid less. I'm so sick and tired of waiting in a line for drive-thru or just going straight to the ATM putting my card in going through the entire process just to find out that you can't deposit cash. During normal business hours too. They should put a sign telling you when it will specifically be down etc. What a literal waste of time all the time
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May 2023 by Joshua Bowers
Great tellers, but they do seem to be understaffed. The people there are doing the best they can with the resources, like many establishments now. But hey, if you look at comment history and see timeframe where the problem started all I can say is... You wanted this, you voted for it, now you got it, stop crying. And it isn't just at this bank, it's everywhere.
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May 2023 by Bonnie Vargo
My detail of PNC is that it shouldn't take 2 hours to get online. I have had this problem since I opened my account. I am still trying to log on today since 9:00 am and still can't get online. I think that it's ashame to have to put up with this daily. I will change my bank in a few months
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March 2023 by Debbie N.
While I stand in line there is only 1 teller. The excuse is the other was already on overtime....how much is this bank worth? Can't keep a teller on OT to service your customers.VERY POOR BANKING MANAGEMENT VERY POOR EXPERIENCE
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March 2023 by Jill E
Very understaffed at this location. The only positive is the staff is very friendly but wait times are horrible and forget about reaching this location by phone. This location is near my house however, the only thing I use is the banking machine. I go to another location on Mondays (this location is on the way home from work but not close to my home) so I go there if I need a teller.
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February 2023 by Art Morrell
This branch is the slowest that I ever dealt with. Lines could be out the door but they only ever have 1 or 2 tellers. I set up an important appointment for next week. He called me while I was out and left a message for me to call him back. But I tried 6 times and nobody ever answers the phones. Something has got to change here.
