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October 2024 by MaryAnne
We worked with Andrew for our wedding and he did not disappoint. Worked within our budget and was flexible with a few last minute additions to our order. Highly recommended!
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October 2024 by Marie Providence Karigirwa
I highly recommend avoiding this florist. I purchased my wedding bouquet here, and the flowers were wilted, clearly several days old. For $150, I received a bouquet of white roses with a few greens that were in poor condition. Very disappointing for such an important occasion.
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October 2024 by Ilia Puchkov
I ordered a bouquet “Bright blooms of Philadelphia” from Penny’s being in Italy and it came right in time I requested and in perfect condition! The process of ordering was very fast and easy. The best way to give someone flowers even being apart.
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October 2024 by A H
If I could give this florist zero stars I would. On Thurs Sept 12 I ordered an expensive (total cost in excess of $150) floral arrangement to be sent to a funeral home for the viewing of the husband of a good friend, as neither my husband nor I could attend ourselves. I asked the woman who took my phone order to please send me a photo of the finished arrangement, as I wouldn't be there to see it in person. She promised she would & claimed she even made a note for the floral arranger. Later that day I received a confirmation of delivery & that "the driver reported no issues". I called the funeral home to make sure the flowers had arrived in time for the viewing. They checked everywhere but found no flowers! I called the rep at Penny's back & told her, & after checking she said that she'd called the funeral home & they had found the flowers on their front porch. I also asked why I didn't receive a photo as promised? She checked again & said the arranger had emailed me a photo, but I checked my email acct & even my spam folder - no email came that day or afterwards! Next I called the funeral home back & was told that the flowers were just left on their porch - the delivery person hadn't even bothered to ring the bell so no one knew they were there. I was livid & called back to Penny's by Plaza but was unable to speak with the same rep. 1st time I called back I was disconnected by whoever answered. Subsequent calls were like a comedy of errors - I kept getting transferred from one of their stores to the other, & never reached the rep who took the order & knew the history. After 45 minutes of this I gave up.
On Yelp, where I also reviewed this florist, the owner responded by saying that the driver rang the bell but no one answered, so he left the flowers on the front porch. This is NOT what happened. This was a funeral home - they ALWAYS answer a doorbell because they're always expecting flower deliveries for their scheduled viewings. The woman from the funeral home texted me that no one rang the bell but they later found the flowers just left on the porch, where they weren't expecting them to be. The florist owner offered to have flowers sent to the deceased family's home the following week but it was after the fact of the intended occasion, where they would have represented us at the viewing we couldn't attended. I chose to decline the offer, because it did not address the fact that drivers should NEVER just leave flowers for an important event such as a funeral. Nor did he address the difficulty I experienced trying to get through to someone at the florist shop itself, where I ended up getting no satisfaction for my efforts, or that the woman who promised me a photo had lied, as I received no photo. With so many issues involved in that one order, why take a chance on another order being fouled up?
I cannot recommend this florist to anyone. No florist delivery driver should just leave a floral arrangement on a front porch of a funeral home, or anywhere else for that matter, without ringing the doorbell or else "calling them" to advise of the delivery. Also, the woman I spoke to lied to me that a photo of the flowers would be taken & that it was emailed when it clearly wasn't. Ordering flowers nowadays is extremely expensive. If you need an arrangement to be sent to someone, spend your hard-earned money on a different florist who will treat you & your purchase with "respect" & also not lie to you. Given my experience plus the numerous other 1 & 2 star reviews both here & on Yelp, I advise you to Avoid, AVOID, A-V-O-I-D this place!!!!!
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October 2024 by Victoria
Paid $120 for what I thought was a big bouquet of beautiful flowers and they sent yellow roses mixed with sunflowers and 80% filler… for $120…. Absolute SCAM.
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October 2024 by Louis Prete
The long stems roses and candy are beautiful. My wife is enjoying them thoroughly. Thank you. Happy Wife......?
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October 2024 by Mike&Annalyn
I have no words whatsoever. Andrew Ragusa and his team blew my wedding expectations out of the water. I didn’t know what to expect but he took my ideas and brought them to life!! The flowers he used and the was he displayed everything was absolutely stunning. He was always easy to get ahold of if I had any questions, etc. EVERYTHING was worth it. We received so many wonderful compliments for the flowers. My mother and I have now decorated our houses with the flowers because we had so much which I still couldn’t believe. I’m so happy we went with this company. If you are on the fence of just buying fake flowers… DONT DO IT. Just spend the money and get real flowers from this business. You will NOT regret it. I have not received the photos our photographer took of the ceremony and reception areas but the photos below are of the personal flowers. Thank you Andrew!!
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September 2024 by Haleigh Mann
This place is great! My friend recently moved to Philly and I wanted to get her a housewarming gift. They delivered on time and the customer service was great!
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September 2024 by Susanne Luchetti
First time ordering from Penny's and the experience was perfect.
I asked for delivery before 11am on my daughter's day off and this was met. The flowers I selected were exactly like the picture on the website - absolutely beautiful!
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September 2024 by Maureen Wetteland
So happy with the service and the quality of the flowers. My niece was thrilled.
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August 2024 by Jayme Earhart
Edit: they sent new flowers
For spending almost $100, I thought the flowers wouldn't be damaged... at least 15 of the flowers in the bouquet I purchased as a gift were broken, and they only added 2 of the 3 balloons I paid for.... Will not use again. Delivery was quick at least!
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August 2024 by Dianne Killian
Always a pleasure working with Penny's Flowers in Glenside. Customer Service is always top notch. Flowers are always in tip top shape and the selection online and in store is vast.
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August 2024 by Nancy Osborn
The flowers for our wedding were perfect. The bouquet for the flower girl matched her dress exactly. My bouquet was gorgeous and just what I asked for. And the table flowers were fabulous. Everything was beyond beautiful. Thank you so much.
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July 2024 by MaryKate Selgrath
I ordered flowers for my grandmother on what would have been her 60th anniversary with my late grandfather who passed away two months ago. Not only were they absolutely BEAUTIFUL, but the delivery driver who dropped them off was incredibly kind and thoughtful.
My grandmother wasn’t home at the time of delivery and the driver texted her to let her know he was there, but that he didn’t want to leave them out in the 95 degree heat if she wouldn’t be back soon. He offered wait and leave them with a neighbor. Luckily a neighbor was able to get them right away and he did not have to wait long, but it was so thoughtful and considerate. And, like I said, the flowers were gorgeous! For the rest of the day, my grandmother couldn’t stop talking about how nice the driver was and how stunning the roses were.
Thank you to Penny’s for making a hard day just a little bit easier for us all! We are very grateful and you will have customers for life!
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July 2024 by Lisa Seelen
I live quite far from Penny’s (New Hampshire) and I needed a floral arrangement asap. The sales associate was friendly, professional, and very helpful when I called to order a sympathy arrangement. She knew exactly what to do to make the ordering process easy and fast. When my daughter-in-law received her flowers, which were so carefully and tastefully arranged by Penny’s, she actually cried. I highly recommend this company!
