-
June 2024 by Cj Stemple
Prices are at all time highs for the paying customers... There are people living in the storage containers, I have seen it myself and it is a well known thing amongst townfolk. I have had to replace multiple tires and I am always finding more and more nails and screws here. I want to know if they have fire insurance on our units because God forbid a person is smoking and the place goes up in flames I want 100% of what my stuff cost. There is no public restroom. They also told me they are not responsible for the damaged tires, I try to do a nice thing and pick up all the screws and nails I see but this time seeing 4 in less than 10 feet is unacceptable. What will it take for things to change here? The ones who are actually paying for their units are being overcharged for the people who are getting free units via programs... All the while damage to your car is occurring every time you drive it in, I have had 8 tires plugged or replaced this year alone. I have receipts as proof... And the icing on the cake is that this place closes at 7 and you can't do a thing to access your unit.
-
November 2023 by Jonathan Alvarez
Detailed customer service and very friendly.
-
August 2023 by Linda Linda
Very clean and very nice
-
October 2022 by Delmar Yellock
Wendy was so nice and easy going made everything a smooth transition and was very accommodating to my needs. And the pricing is exactly where I needed it to be. Glad I found this place
-
August 2022 by Kimm Munsey
The nice lady who works there is wonderful absolutely wonderful
-
August 2022 by Bob Garrett
Very secure
-
July 2022 by Julian Jefferies
It was a good 2 years that I've had my furniture in Mr. Storage. Safe clean experience. No problems whatsoever. Thank you Mr. Storage of Norristown Pa.
-
July 2022 by Lisa L Lewis
Updating my review. Management was responsive to my complaint and care about customer satisfaction.
-
December 2021 by Teri Carragher
Really nice staff. Small office no facilities. Smaller place but gets the job done.
-
October 2021 by Juanita Robinson
Good rates and location were the reason I stored in this place for years! However, over time customer service grew unnecessarily annoying and rude, which I finally decided I would no longer pay for. Even when I moved out and submitted the lock and key after YEARS, the rude woman wouldn’t even let me complete a statement before she interrupted me to get up and walk out talking about she can’t “move me out”. I was simply trying to ask her to email me any additional comments because I was on break from work. Smh I never got to communicate that one sentence. And there was a dead mouse in my unit.
-
August 2021 by Crisoforo Zaompantzi
The attention is very good..good storage place
-
August 2021 by C. Ann Mitchell
I needed to utilize the storage facility through an unforeseen situation. Wendy was phenomenal, professional and always available. She assisted me with selecting the best size for my needs and reviewed any and all promotional specials to be applied to the rental fee. The unit was easily accessible and clean. The facility was well-lit, convenient and secure. I would strongly recommend Mr. Storage to others for short or long term storage and I would use the facility for future storage needs.
-
August 2021 by Andy Thompson
Very good
-
June 2021 by Gwen
Employee that signed me up was so nice and professional.
-
August 2020 by Carla Ann Mitchell
I needed to utilize the storage facility through an unforeseen situation. Wendy was phenomenal, professional and always available. She assisted me with selecting the best size for my needs and reviewed any and all promotional specials to be applied to the rental fee. The unit was easily accessible and clean. The facility was well-lit, convenient and secure. I would strongly recommend Mr. Storage to others for short or long term storage and I would use the facility for future storage needs.
