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August 2024 by olivia grimley
Been a patient here for years plan on changing provider. Have had multiple issues with providers.
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March 2024 by Canary Lei
Daisy the receptionist is rude, talks over you and I asked her to transfer me to a manager she transferred me to central behavioral health lol.. funny
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January 2024 by Mayra Mayra Santiago
Many doctors. Some speak Spanish. And Secretaries. Very clean. The Thyroid doctor left. But there are others. Header. Primary. I recommend it. Very kind.
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January 2024 by Walter Reno
They never answer the phone
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November 2023 by Caitlin B.
Sometimes it’s difficult to get someone on the phone, but it’s worth the wait. I’ve been coming here for over 5 years and have seen many of the doctors; I have no complaints. Dr. Litman was my first PCP here - Dr. Ibrahem took over when he left. Unfortunately for me, she left after completing her residency so I was unsure if I wanted to continue coming back to establish relationships with doctors just for them to keep leaving. But I’m glad I decided to stay because Dr. Quader is phenomenal and I highly recommend seeing her. She listens, she cares, and she will do whatever she possibly can to help. Also, Stephanie is incredible at getting prior authorizations handled and making sure patients have access to the medications they need.I’ll take the long wait time on the phone any day of the week before I venture elsewhere. They’re busy because they’re good at what they do.
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October 2023 by Sue Dillion
O STARS ACROSS THE BOARD!!!!! DONT GO HERE. YOU CANT EVEN GET ANYNODY ON THE PHONE. I WAITED FOR AN HOUR TO GET SOMEONE ON THE PHONE ONCE SOMEONE ANSWERED THEY HUNG UP!!!! HORRIBLE CUSTOMER SERVICE!!!!!!!!!!!!!!!!!!!!!
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September 2023 by Lindsey
If you have to make an appointment, don't even bother calling. They take over an hour to answer the phone every time. It's honestly terrible how long it takes just to talk to someone. Some of the doctor's are great, but don't waste your time.
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September 2023 by Dessiah
Every time I make an appointment it’s for the WRONG SERVICES!! I have to come in and wait until my appointment time just to be told they can’t see me because whoever scheduled my appointment didn’t schedule it properly so I have to make ANOTHER APPOINTMENT miss work AGAIN just to get seen for what I need!!! SO NOT COME HERE!! i’m switching my doctors office y’all should be embarrassed terrible doctors office!!
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September 2023 by Hannah Hunt
Hardly ever answer the phone, bad practice. Don’t waste your time
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September 2023 by Jacquelyn
Dr. Karin is THEE best pcp in family care. She’s definitely a huge benefit to this office. Looking forward to seeing more improvements.
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June 2023 by Jacquelyn Robinson
Dr. Karin is THEE best pcp in family care. She’s definitely a huge benefit to this office. Looking forward to seeing more improvements.
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June 2023 by Gail Neal
Quick service, staff is friendly and efficient, Dr. Stein is knowledgeable, thorough, patient and kind.She cares about her patients.
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March 2023 by Mez Mac
They never answer the phone. My son his appointment due to untrained staff. I’m good on there horrible service
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March 2023 by Marie Hess
Always a caring staff. No problem getting appointments. And I love Dr Stein, she is the best.
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February 2023 by Vicente Salazar
When you call they literally lift up the phone and then put you on hold for the longest time, literally until you give up and just hang up yourself and when you go in person they’re not even busy. Worst place ever.
