GameStop, a well-known retailer, has garnered mixed reviews from its customers. According to the provided feedback, the store's customer service has been praised, with the staff being described as "very, very friendly" and helpful in assisting customers with their purchases. The staff were commended for their informative approach, guiding customers in selecting appropriate games and products. However, the reviews also highlight some areas of concern. One customer reported an issue with an incomplete purchase, where an expensive item was forgotten to be included in the bag. Despite this oversight, the customer acknowledged that the associate was engaged in assisting other customers and was trying to provide good service, even past the store's closing time. Another customer had a positive experience, praising an associate named Anaya for quickly finding the desired game and providing a discount through the customer's pro membership. This customer had previously faced difficulties with the GameStop website and incompetent staff at a different location. Overall, the reviews suggest that GameStop offers a generally satisfactory customer experience, with friendly and knowledgeable staff who are willing to go the extra mile to assist customers. However, occasional lapses in attention to detail and inventory management have been noted, leading to some inconveniences for customers.
The store has a good set of employees. They’re lax, but work well together from what I’ve seen and demonstrate teamwork & customer service. Two of them showed another customer true service and lent a sound ear to his concerns. DM should be proud.
April 2026
Visited today. Super friendly staff. Love what they do. Sold some games, got a new one. Good visit
March 2026
The best gamestop I've been too by far. Justin is especially one of the best Gamestop Employees I have experienced working with. He always has the best energy and customer service and is a huge reason I come to this store specifically.
