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March 2024 by Nicole Henry
I wouldn't go anywhere else for care. Dr. Drumm is very true and definitely a great Dr that will help you with all your caring needs
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March 2023 by Mike Miller
I set up an zoom appointment, but when I tried to connect, it said my web browser was not supported. I was then told that I could continue the appointment over the phone, but that my insurance might not cover it. I was trying to download chrome, but then the RN just disconnected. I tried calling back the office and the scheduler hung up on me. Doesn't seem like they care about my health at all.Update: (one week later) - social media coordinator asked me for my contact info. I gave it to her and subsequently received a letter from Einstein stating they will no longer take me as their patient at any of their facilities. Is this how you handle customer complaints and/or criticisms???
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February 2023 by MaryAnn Schnur
Smart and truly cares for his patients. Takes time with his patients. Highly recomend.
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January 2022 by Matthew Ryan
Dr Drumm has been my PCP for almost 10 years. When in the office he is always thorough, thoughtful, honest and personable. I feel the decisions made about my care are collaborative and he takes time to make sure you understand impact and alternative options. Additionally, he is always quick to respond to emails to answer non urgent care or prescription questions. I’d highly recommend Dr Drumm!
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January 2022 by Lori Jean
Dr Drumm listens so thoroughly. His questions always drill down to the issue and you leave feeling he came up with the best plan of attack. He invites you to give your feedback, as well. When I leave, I know he has done his very best for me. If I hit a bump in the raod, we discuss it.I haven't felt I've had a great primary until I began with him.
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February 2021 by Jim Busciacco
Dr. Drumm is the most thorough, knowledgable and caring doctor with a a grear bedside manner. He is the best!
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October 2020 by Judith Dillon
I called in today to make an appointment with my doctor that I haven't seen in so long due to COVID. I spoke with the rudest receptionist on the phone today and I cant believe she gave me such a hard time. She was taking deep breaths on the phone and talking about OMG , as if I was bothering her and this isn't her job. So unprofessional!!!!
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May 2020 by CL M
What can I say about Drumm. He has been my pcp for years, great guy great doctor. Cares gives excellent advice and puts patient's first.
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May 2020 by Stephanie Cagliola
Dr. Drumm is fantastic. He takes his time and really gets to know you. He has a great bedside manner. I highly recommend him.
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September 2019 by Michele Daddona
Awesome bedside manner! Listens thoroughly before choosing best course of action for treatment.
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September 2019 by Heather Simms
Appreciate his amazing, compassionate bedside manner and thorough knowledge. Listens, discusses and puts a sound plan of action together. Follows up and cares! What more can you really ask for?
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September 2018 by Theresa Bernick
Caring, professional , knowledgeable and down to earth. Very easy to talk to. Doctor Drumm listens to what you are saying and explains things in a way that the patient understands what he is saying. I have recommended Dr. Drumm to several people. I wouldn't fo anywhere else to receive personalized , quality medical care. In my opinion, he is an asset to Norristown Family Physicians.
