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March 2024 by Jonathan Ambrose
I've been a loyal customer for years. Very good people
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March 2024 by Jimi
This is a junkyard. Not a car lot. The guy who owns it is a scam artist and rigs junk cars to pass inspection or run just long enough to get your money. I'd give it less stars if I could.
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April 2023 by Danielle Earl-Foux
Really helpful and great staff. Got what was needed and very happy. Thank you
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April 2023 by Sonja L.
We bought our son a Jeep at $4,500. We had issues within days of purchase. Six weeks later we find out it needs a head gasket, there's a crack in the radiator, and a few lesser issues. The car was stated by our mechanic to be trash. I called Mark who was no help at all. "The cars are sold as is." These are things he would have known when he sold us the vehicle. I'm very disappointed. From reading reviews and asking around about him; this is a regular occurrence. I am contacting lawyers and the Better Business Bureau. He cannot keep doing this to people. Also, checking into who does his inspections, because this car doesn't pass.
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February 2023 by Courtney Gruver
I have to say , this place was awesome ! The salesman / mechanic was VERY honest with whatever known issues the vehicles had . I’ve seen some bad reviews so I was hesitant. But used vehicles are a gamble . Some run great for a long time and some just don’t ! They let you inspect any part of the vehicle you want and test drive them . The vehicle we bought has been great ! Quick friendly service ! And they accept credit cards ! Perfect for finding a good priced cheap used car
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July 2022 by Hilary Ann
Great place! Just got our third vehicle here. A few years ago we got an Astro van and we still have it. Other than basic maintenance of a used vehicle we haven't had to put any money into it. I think people forget when they buy used vehicles that you will have to spend money on basic maintenance and there might be things that need to be replaced or upgraded on a 10-20 year old vehicle.I also got an Equinox that I absolutely loved from them. But 4 months after getting it a drunk driver hit it in the middle of the night while it was parked and totaled it.We just got 2011 Ford Escape to replace my Equinox. The owner went above and beyond for us.They let us completely check over any vehicle we are looking at. Get under the car, open the hood, start it up and test everything, test drive it....they are always very accommodating and honest about any issues. I can't recommend them enough. But you as a buyer also have to do your part when buying a used vehicle.
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February 2022 by Charles C.
I bought a Dodge from Fernwood about 4 months ago, but the problems started immediately. I drove it 5 times if that, and realized the break pedal was very low when breaking. Turns out the guy undercoated it so it couldn't be seen that all of the axel seals in the front of the truck are bad. It needs front and back breaks, rotors, the transmission pan is leaking, the transfer case is leaking so needs to be replaced and there's STILL more. Now it's February, we paid 7k for the truck, put 4000 plus labor into it, and guess what? The motor is bad- that's another 3k plus 1k labor. Add everything up, and I could have bought a brand new truck from a dealer. The problems keep arising and I keep fixing them because of how much I've already put into it. The worst part is I could have been killed if I didn't know so much about trucks. A paint job and a push bar made the truck aesthetically pleasing- but when it comes to it running, it could have been deadly. He thought he was so clever by covering up the problems that he doesn't want or probably doesn't know how to fix. Just PLEASE DO NOT TRUST THIS CAR LOT! I should have listened to the reviews that were horrible, but again he saw the aesthetics like the new paint job, brand new push bar, and the new tires. He even half assed the tow kit. He put the bar to tow, but no electrical to hook up to tow anything. Just read the reviews. If it's too good to be true it is. Update- truck is trash. All receipts prove this was how he SOLD this truck which means he has no integrity and does not care if his junk kills people. In this condition-which would have killed me and possibly someone else; and it's not just talk- the breaks both front AND back literally just fell off into pieces when my Mechanic changed them. I know a lot about trucks myself, and he masterly hid so many problems, several which could have killed myself or my kids if I didn't know what I do. This guy put lipstick on a pig, and justice will be served- I won't stop until it is.
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December 2021 by Lisa Tomlinson
Fernwood offers great priced vehicles for people on a budget. Honest, friendly service by everyone. I would (and have) recommend to everyone!
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December 2021 by allen call
Bought a dodge caliber off them the whole front end just fell apart in my driveway place is junk
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October 2021 by Sara Callahan
This review is for the Purple Dodge Ram you “re-did” My son was in that dangerous truck with him!!
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September 2021 by Kristine Helms
I had an awesome experience bought a car.
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September 2021 by Dillon Burnside (Deicide4122)
Sells cars that simply don't work as advertised.
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June 2021 by Tyler McNeish
They sold me a 2006 Suzuki Forenza at 49k miles, and less than a month after it blew a head gasket and wouldn't start. They told me they sell cars "as is" and don't cover repairs, and the owner of the shop got vulgar on the phone including throwing insults after I explained the issue and requested some sort of partial refund or assistance with repair costs. Horrible place, avoid at all costs!
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June 2021 by pkmn6620
Sells cars that simply don't work as advertised.
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June 2021 by Rose Jones
Nice people very helpful.
