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May 2024 by Denise Slocum
The store was very well stocked and prices were decent. I’m only giving 3 stars bc we were sold the wrong size Suitical, after they measured our pup and told us what size we needed. They would not let me return it and it was 32.00! I had to purchase another one on Amazon and it was a perfect fit. They sold me a 3xsmall- her actual size was a medium!!
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March 2024 by Belinda Rocky
The staff here was beyond nice.
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December 2023 by null pointer (alexa)
Love Dogs&Cats Rule for all my more niche pet needs!! When I’m looking for special treats, specific toys/puzzles, a certain brand or something that fits my dog who is outside the range of sizes most chains offer, I’m at Dogs&Cats. I always find what I need here. Staff is generally young, has always been friendly to us as customers.It’s a bit cramped inside and there’s a bunch of loose items, so fair warning if you have any mobility issues or a larger dog.
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October 2023 by Michelle Rizzo
I have been going to Dogs and Cats Rule for about 15 years to get supplies for several different cats. This is hands-down the best place to go to find pet provisions -- especially when it comes to food. They have nutrition and treat options that can't be found at larger chain stores that will satisfy every picky eater and every special diet.At this store, there is much, MUCH more selection of food, toys, and other items for dogs than there is for cats, but unfortunately, that's the case in EVERY pet store. Still, for the felines, they have a wider variety of grain-free foods than can be found anywhere else.I especially love this Dogs and Cats Rule now that they have moved into their larger space. Their old Newtown storefront was extremely cramped -- so much so that even a petite person like myself could barely turn around in an aisle if I was carrying a shopping basket! The new space is roomy and comfortable.The only reason I didn't give it 5 stars is because the prices are really high. To be fair, the prices on food are only slightly higher than average, and I don't mind that because as I wrote, you can find foods here that are impossible to find in grocery stores and difficult to find in other pet stores. But the prices on toys, beds, dishes, and other supplies are really inflated -- even for Newtown.
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September 2023 by Skye Wiggins
I went here to return an extra cone I had bought for my dog. The cashier was super nice and helpful, and even helped my pick out an Eagles jersey for my dog.
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August 2023 by Liza FN
I have been shopping at this store since it was "Reigning Cats and Dogs" at the flagship in Newtown. Their growth is a reflection of their expertise in merchandising, consumer knowledge, and superior customer service. Thank you for serving our area so well for so many years. Your two-legged and four-legged customers appreciate it! Five woofs!
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August 2023 by Liza Fisher Norman
I have been shopping at this store since it was "Reigning Cats and Dogs" at the flagship in Newtown. Their growth is a reflection of their expertise in merchandising, consumer knowledge, and superior customer service. Thank you for serving our area so well for so many years. Your two-legged and four-legged customers appreciate it! Five woofs!
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August 2023 by Jen Buschel
Best pet store anywhere !! They carry everything ! Friendly staff
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March 2023 by Hope H.
Informed staff. They also carry Acana which I feed my girl. High quality treats for her also. The staff is friendly and I love that they are are pet friendly!!
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February 2023 by Curt Rimler
Dogs & Cats Rule is the Department Store for Pets. From food to collars, this place has everything you need for your furbabies. The staff is friendly and always available to help you pick out the right food or pet bed.
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January 2023 by 204
Not a great experience at all. Store has great items, but no so great customer service! Charming girl at the register was beyond rude and nasty for my entire transaction! She needs a lesson in respect and acceptable customer service. Had to laugh at the advertisement for part time help as it clearly states that associates need to be "friendly" and provide the "best customer service experience." I guess my associate fell through the cracks on that one. Very disappointed and I know that I am not the only one who has had a poor experience there.
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December 2022 by Amelia Aspell
Great place with fantastically staffed pet lovers. I always get more help than I thought I needed, not always just more products! They are really well stocked.
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December 2022 by E Cvetkovic
We love the selection of cat toys and treats! Staff is always friendly
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December 2022 by Furman
Very nice staff. They have what my dog needs
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December 2022 by gary laird
Awesome staff, quality food and treats.
