This CVS in NewTOWN is a prompt and efficient pharmacy and store, described as a nice and amazing pharmacity. It makes it easier to manage pharmacy, health, and wellness needs, offering prescriptions, vaccinations, personal care items, and healthier snack options. Staff members try their best, showing alertness and regard for helping customers save money by pointing out expiring coupons and weekly deals. The store features a Minute Clinic where professionals are friendly and reassuring. While generally efficient, some note that phone wait times can be long. The store is open 7 days a week with time-saving options like same-day delivery and free pickup for online orders. It is a tough place to work at times, with customers sometimes showing impatience, but many report always having a nice experience with all areas of the business.
A poker face pharmacist, did not apologize for CVS' errors. Reported to CVS customer service and asked for a formal apology which never happened. Glad I sold CVS stock way back.
March 2025
I needed to speak with a pharmacist. Despite multiple attempts to contact a live pharmacist' the automated call center hung up on me.
March 2025
Must have changed management recently in the pharmacy. They refused to contact my doctor on an Rx that CVS messed up. Made up some stupid excuse. My doctor just called CVS three days earlier to straighten it out. Changing to Savon at ACME. This is the third go around and CVS refuses to make any effort to correct it.
