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August 2024 by DEViL
I have to say. I dealt with Kevin Roman in sales. They had the price for my trade in minutes, not hours, they had the price for the car settled just as fast. The deal was done and my wife and I were out of the dealership in less than 90 minutes. We don’t have the best credit. We didn’t put down much and they worked with us and made the deal. I can’t thank Videon enough for their professionalism and their service. Excellent experience and will be back again and again. Would HIGHLY RECOMMEND.
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August 2024 by Michael Fischbein
Was told outright by a service writer that they refuse to do my warranty repair work because it was initiated with another dealer and they won’t make enough money. Rude and unprofessional representative.
Edit: My repair was never attempted or completed. Your response further highlights your dealerships unprofessionalism.
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July 2024 by Shardi' Johnson
I just want to say this place is God sent true angels. I had shopped so many places to try to get a vehicle to only get the run around. I reached out to them by online inquiry and I never looked back. Rick called and helped me every the step of the way. I told him what I have been dealing with and that I need a vehicle that is big enough for me and my family I couldn’t get approved anywhere everyone wanted almost $5000 down. I told Rick he said do not worry we are going to get you a vehicle. A few days went by Rick contacted me and said we got you approved. I said what what’s the catch he said no catch. Come in which your down payment and you will be driving away with your new car. I did just that and guess what I drove away in my new car. I am so thankful to this team . Everyone made sure I was happy even through me signing my paperwork. I thank God for the angels he has placed at Videon. Don’t hesitate go there for a vehicle and ask for Rick.
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July 2024 by Jennifer Bender
One week before my familys 2 week vacations, my jeeps air bag/air suspension popped. I had my vehicle towed to videon and Brian who works in the service department has been nothing but respectful, and has gone above and beyond to make sure my vehicle is safe and ready for vacation. I can't express enough how nice it is to have great customer service. Thank you again for the best service. We won't take our vehicle anywhere else.
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July 2024 by Mark Volpe
Scammers. I had a door wire replaced on a jeep I bought from them. They charged me 230 an hour for labor, but the real kicker is they charged me for the entire time they had my vehicle, not just the time they were working on it. Didn't even replace the ripped wire sleave, so wondering if it was even replaced, charged for parts though. I complained, they only offered a $100 credit. Have not been back since, don't care to use my credit.
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July 2024 by Jamie Hagerty
I had the pleasure of interacting with John in the parts department. He possesses a world of knowledge in regards to parts. He ensured that I had exactly what I needed to repair my vehicle.
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June 2024 by Marc Murach
Used express lane for service. Staff was friendly and took time to review services done and explained multipoint inspection. Wait time was not very long and waiting area was comfortable.
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June 2024 by Ilana Ortega
Rick was the best, he was thorough and honest ! Everyone here is great, got my dream car and couldn’t have done it without all of the wonderful people here at Videon! Thank you!!
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June 2024 by Paul G
Very pleased with this dealership. Nick was very friendly and helpful
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June 2024 by Mel Stewart
Always great ans speedy service.
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June 2024 by Doug Kraft
We purchased a Jeep from Videon, in PA, from our home in MT, with the very capable help from Nick. He made the entire purchase, and shipping recommedations, so very smooth. Probably the most stress free purchase we've ever had, and from such a distance! We were very pleased! Thank you Nick and Videon!
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May 2024 by Elizabeth LaMantia
Love my dealership!
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May 2024 by Rich Frattarola
Had a piece of my shifter pop off and couldn't get it back on so stopped into video on and Brian help me out free of charge and was excellent. Everybody's very helpful friendly at this place. Thank you Brian so much!
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April 2024 by Tim Kelly
Staff was friendly with helping me finding a truck. They were straight forward and didn't waste my time.
Updated went to buy a newer vehicle and the staff were still as friendly as I remember. Bob the sales helped me trade in my current lease for a new lease. Bob made the process easy and simple
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March 2024 by Brian Murphy
I have a 02 durango and am in constant need of parts. The team at Videon is great. I actually enjoy the experience of purchasing parts and supplies from them. I will be buying all my new vehicles and parts from them in the future. Whoever handles the support and training deserves a raise.
Great job!!!