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August 2024 by Marlene Daniels
I was in need of a new phone but was very skeptical as I didn't want to be "snookered" by a high pressure sales associate. I was so fortunate to have gotten John at the Newton Square store. He was so very kind and listened to my concerns and needs. He was professional, courteous, and most importantly, listened to all that I had to say. He answered every question I had. He made me feel that I was his only concern....until our transaction was complete.
So, if you are in need of a new phone, or if you just have questions, run, don't walk, and ask for John. You won't be disappointed.
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July 2024 by Thomas Coghlan
I would like to commend Stephon Henry for outstanding service! I had an issue sending texts, and he was able to connect with the right people on the tech side to solve my problem.
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July 2024 by Margo Marshak
Your Sales Representative, Stephon, is a stellar and patient employee. He is very knowledgeable and thoughtful. .
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July 2024 by Ryan Long
I was helped by a gentleman named John, who was the most professional, knowledgeable and experienced serviceperson I've ever had the pleasure of working with at a Verizon Store. Highly recommend.
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July 2024 by Brian Ciferni
Excellent customer service! Jaierre was extremely helpful when I had to come in late on a Sunday evening to purchase a new iPhone. Highly recommend this Verizon location.
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June 2024 by Noelle Shum
Do not go to this store. When you upgrade your phone and ask how much it will cost, they do not give you an answer. But when you return your old phone, they only give you $90. It's a complete scam. I no longer trust Verizon at all. I will switch all my internet and phone services away from Verizon.
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May 2024 by geri burns
Outstanding customer service provided by Sam McDonald. Professional and extremely knowledgeable Sam relentlessly worked on a complicated phone problem until all issues were resolved.
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March 2024 by Paula Bonavitacola
I had the pleasure of meeting, John Tripp, perhaps the BEST Verizon Sales person that I have had in the 18 years of my affiliation as a customer of Verizon.He is extremely knowledgeable with all your offers and services. He made my entire purchase very easy. Being a business owner myself, I see the tremendous value he provides.He is a remarkable asset to your company.Thank you!Paula DeSanctis, De Sanctis Builders
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March 2024 by Robert Sebastiao
Tyler thank you so much for the great service and for saving me money on my bill!
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February 2024 by Kevin Williams
Glen and Drew are very helpful and were knowledgeable. I will only use this store
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February 2024 by Debbie Correale
I just upgraded my iPhone 11 to the new 15 Pro! (I am very slow to change to new technology. I actually dread change.)Having stalled long enough I went to the Verizon store today. When I walked in I was greeted by the friendly face of John Rosato. I explained my concerns. From the moment we spoke he put me at ease. He made the transition so easy! He studied my account and advised me on my best options. He took the time to explain what he was going to do and how long it would take. He not only set up my phone he also took the time to make sure it connected to my car as well.This was the most enjoyable experience I have ever had ! He made a stressful situation for me not only easy, but stress free and fun! It’s been less than 2 hours and I’ve already advised my daughter and husband to go see him!!!!!
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February 2024 by Terry Derugeriis
We recently opened a Verizon account at the Newtown Square Verizon store. Our sales consultant was Sam McDonald. He was professional, patient and very knowledgeable. We highly recommend Sam and the team at this store. They were terrific!
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February 2024 by Meghan Gibbons
Had an incredibly wonderful experience at this Verizon store in Newtown Square - Cellular Salesperson John was not only pleasant to deal with and incredibly helpful, but it's so great to see a Verizon employee who CARES about the customer - their overall experience as well as working to get the customer the BEST deal possible. Verizon should consider putting him in charge of its entire Verizon FIOS (forget just cellular) customer service wing... John could save them a ton of Comcast transfers!!
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December 2023 by Marc G.
No customer service
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November 2023 by Wayne Hocking
I was in Verizon and had John Tripp help me. He is the BEST customer service rep I have EVER had. Knowledgeable, patient and polite. Give him a raise or bonus. He earned it. S. Hocking
