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“Opened an account this morning had a 9 o clock appt. They were right on time everyone said good morning and friendly Jamie opened the account answered every question and more already love the friendliness and polite and courteous staff already”
“I left First National Bank...they were charing me for paper statements when I had paperless service.They would not refund my money. They also never alerted me of this service that seemed to change my account automatically. The head teller was not always happy!They never seem to keep employees and bank managers...REVOLVING DOOR ..UNSTABLE BRANCH!!!My account is left with $0.68Until they close it...”
10AM - 4:30PM
917 Moravia St, New Castle
Banks
“I have had this bank for years and the customer service and the people that work there are amazing. I recommend them to everyone because not only are they great people to talk to they have become like a family to me. They all greet you by your first name and make it a great environment to walk into.”
“Love this credit union. My husband and I are members we have never been disappointed in the services or the staff they are helpful and great. We left FNB because of the service fees and loan rates were outrageous. every bank does upgrades on their systems but it's usually for a brief period”
“I've been with first choiceWhen it used to be the old b+o Federal Credit Union they are the best you're not going to find anywhere that you're going to get a better deal or better service the girls there are number one”
“We find the manager & tellers at the Mercer branch to be very helpful. They are friendly & concerned about us personally as well as the welfare of our businesses. They are very professional while maintaining the small town personal touch we appreciate.”
“Excellent service! Nice to have a small bank where everyone knows you. I rarely even go inside (maybe 6 times a year) but everytime I do they know me by name. When I was buying my house they were a great help even though I wasn’t purchasing through them. And their rewards program for their debit/credit card is awesome!”
“I'm confused why this has such negative reviews. I even go a little out of my way to go to this branch because, unlike what the reviews say, I've always had good customer service from them. In this case, I don't think you can trust the negative reviews.”
“I appreciate the lady who helped me today when I came in with a lot of change today and although I already knew what the policy of bringing in that much and if they would let me deposit it I asked her anyway. I was happy with her answer because unlike first commonwealth across the street, she didn't lie to me like they did. I appreciate her patience when I wanted to do a recount even though I knew she didn't understand where my mistrust comes from. Twice I've come to this bank with large amounts of change and they let me deposit my money, this is how I save. Thank you”
9AM - 5PM
11 S Mill St, New Castle
Banks
“I Love Banking Here They Are The Best Employees Are Wonderful, The Staff Is Great. And I Would Recommend Anyone To This Huntington Bank In Neshannock Township And Downtown New Castle PA,”
9AM - 4PM
3390 E State St, Hermitage
Banks
“This is one of the best banks you can have. I highly suggest them. If you have ever been jearked around by other banks or credit unions you wolnt have to worry about this bank. The staff at this location are all extremely helpful and very kind.”
“Excellent customer service. Came in to open a new account as Citibank closed my account and left me stranded. Dale went above and beyond in providing me a solution that saved my livelihood, career, and finances. He clearly cares about his customers. He also made me a new, loyal PNC customer in perpetuity!”
“I am newer to Pennstar, but I have to say, I could definitely tell that they had my best interest in mind! Being new to the area, I was looking for a financial institution with a nice and knowledgeable staff, and Pennstar definitely goes above and beyond! They made my car buying experience so easy and were my partners in looking for a new vehicle and worked with me through the whole process! Any time I need another loan, I will absolutely be going to them! They always have quick and pleasant service there, and I highly recommend it!”
9AM - 6PM
2470 E State St, Hermitage
Banks
“First time inside this branch. Busy bank. I will drive the extra distance to bank at the Hermitage location over the Greenville location every time from now on. I felt the tellers were friendly and more helpful at this location.”
“There’s one staff member down there that I like, very polite and professional. The rest of them needs attitude adjustments. Other than that, simple savings account and can’t complain.”
“I love WesBanco but I do not care for the women at the New Castle branch. They said they didn't know me and were rude to me and made me sit and wait when I did not have to I have been coming there for a year-and-a-half but yet they said they didn't know me. I will not go in that Branch again ever”
“Wonderful experience today! Erin Kiefer was super helpful, warm and patient when she helped us open up a business account today. Stellar! Best time I’ve ever had at a bank.”
“I stopped in to cash a check. I was warmly greeted by 2 of the tellers. The service was fast and the staff was not only knowledgeable, but also friendly and called me by name. They have lots of free parking and 2 drive through windows, plus an ATM drive through lane. They stay on top of things, especially now that the First Merit customers have all moved to Huntington Bank.”
“I love the staff here they always have a smile on their faces and ready to work on anything you need!! The tellers are wonderful people!! Working with the public isn’t easy and I admire their dedication and ability to stay focused and positive even on the first of the month!!”
9 AM - 5 PM
2505 E State St, Hermitage
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“They are more than a financial institution. They are like family. They take the time to get to know their customers. I am more than an account number with New Castle Bellco FCU. In a world of big business, I prefer small and local. They definitely fit the bill!”