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March 2024 by Brenda Uhler
We are getting other people's mail. And people are letting mail on top of mail boxes. There was box of checks from their bank that someone could of use. My bank statement was laying on top of mail box also...living at new oxford Commons.
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November 2022 by Courtney
One of the nicer postal locations in the area. FAST service and friendly staff, no complaints here.
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September 2022 by Galynn Wilkins
The clerk was rude and not helpful because he wouldn't explain the different mail services. Instead he bent my package in half to demonstrate. I had a scholarship certificate inside to give to an Army veteran thanking him for his service. Seeing the clerk bend it up was hard to watch. The clerk obviously does not have the skill set to explain the different mailing services. I'm thinking he is in a job he is not qualified to do the work. How did he get this position to work with the public if he can't orally explain the services the USPS offers. I worked at the post office in my career. It's a customer service business. I found he lacked basic customer service skills.
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February 2022 by Scott Sipling
Great atmosphere had to send a atv tire out of state and was helped right away vary friendly and informative workers
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November 2021 by 4lb
The lady in the office is very nice and my mail carriers have always been personable, but I get mail that belongs to people not even on my street! I've gotten bank statements, investment statements, greeting cards, etc. I'm sure their eyes fail after a while looking at all of the numbers, but come on. I now get all of my important documents, credit card statements, etc online because my neighbors have gotten my stuff at too. Tracking is also awful. I get that they move an enormous amout of mail around the world, but it would be nice if they updated the system more regularly.
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November 2021 by don lubin
I have been using the New Oxford post office since I moved to the area 3 years ago. Every single time I am there I have gotten top notch service. The employees remember who I am and are very friendly. I miss those who have retired and have gotten to know the new people.And my letter carrier has to be one of the most friendly people I’ve met. She actually CARES about the people on her route. Thank you Evana (not sure of the spelling).
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November 2021 by Chris LaCour
Easy Service, Friendly Employees.
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January 2021 by Robert Guynn Jr
Well my girlfriend sent me some packages for christmas with ALL my Christmas presents relying on the USPS delivering them yesterday but instead they decided to not make any attempt in delivering it and wrote me a slip to come pick it up. My drive way is more than accessible and it isn’t a super far walk to my front porch with it being maybe 20 yards from the road. So now here it is christmas day and I don’t get to open any of my presents until the 26th.
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January 2021 by Joel Downin
I never really had a bad experience until today. My mail was delivered to someone else house. Need to be more careful when dealing with the mail.
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January 2021 by R G
Well my girlfriend sent me some packages for christmas with ALL my Christmas presents relying on the USPS delivering them yesterday but instead they decided to not make any attempt in delivering it and wrote me a slip to come pick it up. My drive way is more than accessible and it isn’t a super far walk to my front porch with it being maybe 20 yards from the road. So now here it is christmas day and I don’t get to open any of my presents until the 26th.
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December 2020 by Paul Ghignon
Continuously not delivering my mail, happened multiple times, and just recently happened two days in a row. Tracking number says “no access to delivery location”, which is a complete lie considering our driveway is three times the size of the house with two entries on both sides of the driveway. This has been happening continuously for at least several weeks, and seems like my mail is being delivered about 60% of the time.
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January 2020 by Jade Null
Extremely helpful and answered all of my questions in a professional and friendly manner!
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August 2019 by _uptoolate_
Horrendous, particularly this office. From management all the way down to chatty cathys working the counter, can't seem to complete the simple task of handling and delivering the mail efficiently.
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July 2019 by Dark Soul
I have been waiting for a very important document for almost 4 years. The carrier mistakenly returned my document back to the sender. Now at this point where I'm about to lose my job because I can't renew my ID without the document. So frustrating
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March 2019 by Michael
I have one of their drivers on video literally throwing my package at my door then doing a little dance thing in my street. This isn't the first time either (well the dance was a first). Really irritating that this is the kind of service we are stuck with. Do these people really not know that most people have cameras now?