-
February 2024 by Judith Wegley
Although I appreciate the close proximity to my home, I consistently receive good customer service including help when I need it. I also love that I am easily able to get vaccines as needed.
-
November 2023 by Shaun Powell
I really don’t leave reviews but the girl at the pharmacy named SARA was very rude and short very unprofessional especially when she slams the money on the counter and just walks away. Think she needs a hug or better training with customer services. Everyone else in the store is very polite and helpful.
-
November 2023 by Sheryl Stockman
Waited in line at the pharmacy since 5 o’clock. For 30 minutes the line hadn’t moved and there were 3 cars ahead of me. Then by 6 there were 2 cars ahead of me. And they just closed it down. Tried getting a pharmacist attention because I needed my medication that night. But myself and everyone in line got ignored. Pulled into the parking lot and another person pulled up next to me and we went in. There wasn’t a single pharmacy supervisor there. And the front end manager wasn’t even going to do anything about it. He had to practically beg the one pharmacist to get our prescriptions even though we already told them they were ready and didn’t need to be paid for. Then the pharmacist came out with the manager and on our walk back to the pharmacy she made a comment of “of course it’s free.” Staff needs to be fired or retrained. Absolutely ridiculous. Changing my pharmacy and everyone else should too.
-
November 2023 by Amber Wolf
My husband waited over an hour for a prescription for our son. When it was finally his turn he was told by a very unfriendly lady that they could not help him because the pharmacy closed at 6. He looked at his watch and it was 6:01. After he waited over an HOUR! Needless to say we are NOT happy and will not be using Rite Aid again. The previous wait times were ridiculous, but we’ve never been turned away before. This was the final straw.
-
November 2023 by Colleen Talmadge
Pharmacy is ridiculous for filling prescription, so understaffed I guess. Dropped off prescription 3.5 hrs ago just went in and was told another 1.5 hrs. Prescriptions are given for a reason that you evidently need them. Staff is great but someone has to help them.
-
November 2023 by Jess Balderson
This pharmacy is probably the slowest in the state of Pennsylvania. Will be moving all of my family’s prescriptions elsewhere. Will drive farther for more prompt services.
-
September 2023 by Brandon Smith
Gave the store well over an hour to filly prescriptions. I came in and nobody was in line. Store empty, yet I was told give them a half hour to fill. That's absolutely ridiculous. Wait times are what they are but having to wait an hour and a half for my meds is a little crazy. Do better rite aid.
-
August 2023 by Katie Houck
Finally get a day free to go get my medicine but of course the actual pharmacy isn't open in sundays..... seriously! A lot of people only have the weekends to run errands like these. Meanwhile, left waiting for medicines and getting constant messages that it will be returned to the shelf if you do not get there to pick it up.
-
May 2023 by Hope Strouth
never really had a problem with the store but the pharmacy has never once gone smooth in the year I have been coming here. The filing system they use doesn’t seem to be very efficient as I usually wait 5-10 mins just for them to find my name. One time the just couldn’t find my medicine and I had to come 3 times in one day. The drive thru wait is typically a minimum of 15 minutes and they only use one lane when they have 2, and will tend to those inside first even if they got there after those in the drive thru. I have never had a problem with the staff but sometimes they do seem very standoffish especially when you ask questions.
-
April 2023 by Anny Thodos
I don't like that on more than one occasion I have gone to this pharmacy during their POSTED open hours of operation and they were closed. They are supposed to be open until 9pm, however they were closing at 8pm. In addition, the posted time that they were going to be on lunch is 1:30 to 2pm. I went there at 1:15, maybe 1:20pm and they were closed for lunch!
-
February 2023 by Kathleen Myers
The pharmacy here is so fast. I was prescribed an antibiotic for an infection and they had it filled within minutes of it being ordered even with it being 20 minutes until they closed. They were nice and friendly when I called to check if it happened to be filled and when I went in despite it being so close to closing time. Thank you ride aid new Oxford for being kind!! I am so happy I do not have to wait until the morning to start these antibiotics for my infection.
-
February 2023 by Cindy Curtis
Nice store, friendly people. Good sales!
-
January 2023 by Emily Sell
The store: 5 stars.The pharmacy: 0 stars!The pharmacy staff is not friendly whatsoever. There is always a problem getting my automatic refills filled. They are never filled when they are supposed to be. Don’t go through the drive-through, you’ll be lucky if you wait less than 15 minutes and that’s if you’re the only person in line. The pharmacy is way understaffed and overworked. I will drive to Hanover or York to get my prescriptions filled before I drive the 3 miles to this place.
-
January 2023 by Beth Trimmer
The staff here is incredibly rude and I will definitely NEVER be back again. I got put into the automatic refill system without being notified. I received multiple text messages about my prescription being ready but thought that they were errors. I eventually called in to check on my prescriptions and they stated I must have been put into the automatic refill system and my prescriptions were ready. I went 2 days later to pick them up and they were put back on the shelf because I didn't pick them up soon enough. When explaining to the staff what had happened and why I was upset they pretty much blew me off only stating that I hadn't picked them up soon enough and it was all my fault with an attitude. I then sat down and waited for them to be filled and as I was waiting they started to talk about me in an extremely unprofessional manner behind the counter. I have worked in customer service and healthcare for my entire adult life and their behavior was completely uncalled for and unprofessional.
-
November 2022 by Gloria Krug
Staff is willing to look for product you cannot find.
