Department Stores near New Oxford, PA

“Love this family dollar. Good place to stop on the way home, conveniently located right near the new oxford square and pass it every day going to York or heading to Gettysburg. Way bigger then some of the other family dollars so it has a lot more options to choose from. I will be returning to this family dollar and recommend that you do too.”

“EDIT: Today, April 25, 2024, Christina, the Hanover Store owner, reached out to me about this matter. She apologized for the problems, and she made a generous offer to resolve this matter to my complete satisfaction. Although the issues should not have occurred, customer service changed my perception from a 2 star review to a 5 star review.
Thank you.

On April 17, 2024, I purchased a TORO 54IN HAVOC TIMECUTTER MYRIDE, SKU# 2340082 for $4,663.99. This is a major purchase for me, and likely one of the most expensive products that Tractor Supply sells.
I decided to check it over before using it, and I am disappointed in Tractor Supply.  This is all minor stuff, but when I spend close to $5,000 on a lawn mower, I expect a little better.  I went through the initial setup list in the Owner's manual to see if it was prepared properly after finding the first two issues.

1) A tire valve stem cap is missing.

2) The rear tire pressures were 11 and 19 PSI instead of 22. The front were within 1 pound of 13, the specified pressure.

3) The anti-scalp rollers were not set at 3" as specified in the checklist. They were at the lowest setting at 1.5".

4) The deck height was at max, not 3" as specified.  This is just a quick adjustment, and to be fair, could have been changed by the delivery person.

5) The suspension setting was not set in the middle, although this is just a lever adjustment.

6) The deck was not leveled. It was 1/2" off, side to side. To level it, Toro requires the use of (4) blocks that are made a specific size. I must fabricate them to level the deck as per the owner's manual.

7) The worst, to me, is that the mower is filthy - covered in a layer of dirt (dust), probably from sitting outside.

The only items I can confirm were done was the application of safety labels (that were likely applied at the factory) and the front wheels were greased.

I must now, on a brand new mower, level the deck, check/torque all the bolts, hoses, and fittings, but why should I have to?  I am on the fence about washing it so I can apply a protective layer of wax, but it would have been nice to get my $4,664 lawn mower looking shiny and new so I did not have to.

I guess it's my fault for buying from Tractor Supply instead of from a local dealer, but no dealers within 50 miles had any of the 3 models I wanted.  I just feel disappointed and let down over these minor issues.  Attention to detail makes the difference between a good, and a bad experience.

I contacted Tractor Supply's "Customer Solutions" number, and sent them about 6 emails with photos (attached to this review), and their only response was that the Hanover store would contact me about this. It has been 3 business days, and they have not contacted me. They did not even offer to replace the missing valve stem cap, which I guess I'll have to buy, now. Certainly no Customer Solutions were provided or offered.

I suggest you do not purchase any expensive products, ESPECIALLY mowers, from Tractor supply. The don't seem to care about anything other than making the sale.”

“I let my daughter pick her shoes, I wasn’t sure what or where to find steel toes, I asked a wonderful lady, wish I got her name, she took me right to where I needed to be and was able to quickly make my choice, and exit in a timely manner! Absolutely one of the best customer service experiences in a long time!”

“Wonderful store. Great selection. Good prices. Clean. Friendly staff. Love the coffee. Needs more Hawaiian brands. Men's and children's clothes had good prices. Love the kitchen gadgets, pots, pans, etc. one of my favorite stores.”

“I don’t go I’m too often unless in passing but the lady at the register is always so pleasant and helpful, and many employees asked if they could help today- got the products I needed very quickly”

“This particular store is special in that it also carries items above $5, though still at affordable prices. The other ones I've been to did not have those options.”

“great place to shop with great employees willing to help with anything. everyone at checkout is so kind and helpful. again a wonderful place to shop at. Thanks ross!”

“This is a very nice store that is clean . It's definitely one of the bigger Burlingtons I've been . The girls behind the counter were very nice and helpful.”

“I had a great experience at the Hanover Kohl's today. An associate offered to help me find whatever I was looking for. Piper checked me out and was very helpful. She put my jewelry purchases in separate small bags so they wouldn't get tangled and she let me know I had a Sephora birthday gift on my card as well. I definitely recommend this Kohl's.”

“I bought a mattres and the lady who helped me was very rude. I understand that they can't help you upload your product but it's not necessary to be so rude. Thank you. I like this store.”

“Chris in electronics department was very sweet and helped my husband and I pick out a tv, purchase and load it. I dont leave reviews for stores but he really was so kind and knowledgeable!!”

“This Walmart usually has everything I need and if you go at the right time (a
MUST) it is awesome….if they could only get those dang shopping carts to work..they are terrible (never easy to maneuver).”

“The cashier we had was so lovely her name was Mary. She was an older woman but she was so kind and amazing at her job. She bagged our groceries perfectly and was very nice the entire time.”

“The cashier we had was so lovely her name was Mary. She was an older woman but she was so kind and amazing at her job. She bagged our groceries perfectly and was very nice the entire time.”

“The cashier we had was so lovely her name was Mary. She was an older woman but she was so kind and amazing at her job. She bagged our groceries perfectly and was very nice the entire time.”

“The cashier we had was so lovely her name was Mary. She was an older woman but she was so kind and amazing at her job. She bagged our groceries perfectly and was very nice the entire time.”

“Awesome Wal-Mart! Great friendly congenial kind people, fast service and always helpful. Help for handicapped. People to help you load your car and even help with your shopping. The employees go above and beyond their duties at this store to help and look out for you. Last week my elderly friend got very sick and went out to the car and the young man "Austin" stayed with her and helped her as she was throwing up and a CSM hunted me down in the store to tell me my friend had a problem. I checked out and left. I accidently stepped into the vomit on the ground by the car trying to get into the car to unlock it while the alarm was going off because my friend misplaced the key and was confused and to sick to help look for the key so "Austin" stayed and helped me and we found the key. He then on his on came over because I was in a wheelchair cart due to limited walking, he then cleaned the bottom of my shoe and the cart where my foot touched. That's above and beyond. I then gave him a trash bag and a hand sanitizer from my purse to use. I took my friend to the ER and she had an A-Fib episode with a little fever and a bladder infection. Also a left bundle block in the heart. She's 79 years old and my husband, myself and my family try to help her as much as we can. Also, a man who's name is Austin and another one named Brian always helps me get my cat food when needed and goes out of his way to help or, another employee if he's not there. Ben is a greater at the door also helps me and lots of other people too. He makes sure to get me a wheelchair cart due to my disability. Best Wal-Mart I've been in. Clean too! This is the South Hanover, Pa store. Also, Carrie who works in HBA goes out of her way for everyone to help them find what they need and to just be congenial with the customers but is extremely busy the whole time. She is very professional and does an awesome job with HBA and dealing with people. She went out of her way one time to help my friend straighten out a problem back in the dairy section she went back there and helped her get it straightened out. My review can go on and on about the store because I can mention so many people like the young man named Ben who helped me find my car keys one time and others but I don't know all their names, they just go out of their way to help. So many wonderful employee's make up this store. Top notch Kaitlyn, Tracey, Stephanie, Rachael, Mike, Ananda, Katie and the list goes on and on. I've NEVER seen this kind of service anywhere! Great job South Hanover Walmart!”

“The cashier we had was so lovely her name was Mary. She was an older woman but she was so kind and amazing at her job. She bagged our groceries perfectly and was very nice the entire time.”

“Just like any other store has its ups and downs. But I prefer this store over south Hanover Walmart because the employees depending what ones are working actually do their jobs”