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“I was having issues with my mattress and having debilitating back pain because of it. Thanks to Damien, I was able to get a full understanding of the different kinds of mattresses that were beneficial to my problem and overall body health and found the one mattress that I was so shocked it felt like the best thing for my sleep in years. I don’t think a mattress has ever felt so aligning for me and I’m really grateful to Damien for helping me figure this out so I can feel better again. He truly showed he cared and had the knowledge and know-how to find me my bed match. I’m so happy!”
“We started off at the Original Mattress Factory. The man over there said hi and that was pretty much it. We liked one of the mattresses over there but wanted to look around more. We then made our way to Mattress Firm and were greeted by Symone. She was great! She stayed with us the whole time and explained everything in detail while taming my two year old while we tried out the mattresses. She was sooo nice and we ended up not going back to TOMF and just picking a mattress here because the customer service blew the other place away. Thanks again Symone!”
“I stopped in tonight to buy a new mattress and Nina was a great help! She took all the time with me that I needed to make my decision. I’d definitely buy again from her!!”
“The store has a great selection and good prices. Alesha the store manager and Joe the district manager were very knowledgeable and accommodating. I would definitely recommend this store.”
“We bought a Stearns and Foster medium luxe estate. We can’t wait to receive it. Mike was wonderful to work with and very knowledgeable. You will not feel pressured to make a decision, just well informed!”
“Our sales person (Cuck) was very informative really Knew all the features & beneits of the living room furniture we purchased. Explained Levin's financing options, delivery details, availabiltity of furniture. Most of all very patient with us & there was no "hard selling" preasure.”
“Very nice lady and many options to pick from! I was shopping around for new furniture for my game room and Paula had exactly what I wanted and the furniture came in within a few weeks. I have recommended this place to friends and family.”
“The employees here are very friendly, helpful and knowledgeable. We interacted with Derrek and the store manager Jen for a couple of hours while they both helped us pick pillows and a new mattress. All of our questions were answered quickly and fully every time. Most positive bed-buying experience I've ever had in my life.”
“This was our second purchase from Original Mattress Factory. It was one of the most pleasant purchase experiences I’ve encountered. Jay was so helpful in answering our questions and explained the mattress thoroughly and the best part was no high pressure. We had gone to a furniture store close by and the guy followed us around and it was hard to discuss what we wanted because every time we started discussing it we’d turn around and there was a salesman watching with everything as if he was using binoculars to watch us. I like to be comfortable when I shop with no pressure or “safari “ tactics.Second purchase and you can bet if I’m in the market for mattresses it’s going to be from The Original Mattress Factory.Thank you Jay for your assistance and allowing us to shop with no pressure it was appreciated.”
“Ask for Edyta! She's so knowledgeable and helpful. I'm so excited for my new bed and the entire process was so easy and delivery a breeze. They were even able to accommodate a later delivery since we are moving.”
“Jim was wonderful in helping us pick out our furniture and was so patient with us as we looked around! We have nothing but good things to say about him and our experience at Value City!”
“Very nice selection of furniture and we're lower than Lazy Boy in Monroeville. And the delivery charge was really lower.Local business recommend trying them first!”
“Exceptional Service with a Minor SetbackI recently had the pleasure of working with Marcel at American Freight to purchase some furniture and a washer and dryer. From the moment I walked in, Marcel provided exceptional assistance, guiding me through the selection process and ensuring I found exactly what I needed within my budget.Marcel's expertise and professionalism were evident throughout the entire transaction. He patiently answered all my questions, provided valuable insights, and made the purchasing experience smooth and hassle-free. I left the store feeling confident in my choices and satisfied with the level of service I received.However, upon receiving the washer and dryer, I encountered an issue with the dryer not functioning properly. While this was undoubtedly disappointing, I understand that such issues can sometimes occur despite the best efforts of the salesperson. Nonetheless, I believe there should be a system in place to ensure that appliances are thoroughly checked before they leave the store to avoid such inconveniences for customers.Despite this minor setback, my overall experience with Marcel and American Freight was positive. Marcel's dedication to customer satisfaction was evident, and I appreciate his assistance throughout the purchasing process. I would still recommend American Freight to others based on the excellent service provided by Marcel, with the hope that measures will be taken to prevent similar issues in the future.”
“Found some really beautiful pieces! New dining room table, matching coffee and end tables and the most beautiful lamp! Owner was very helpful and very fair with his prices! Glad I stopped in and will definitely be back”
“Hannah was WONDERFUL!! Very helpful, never pushy,allowed me to look around without following me.was available when I had questions and gave me the best deals possible. Not the first time shopping at Bob's and won't be the last.”
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“I ordered a bedroom set from Speedy Furniture Lower Burrell. While I was in the store the staff was extremely helpful. They walked me through all my options and took the time to answer all of my questions. My furniture came in “speedy” time and was delivered but two pleasant gentlemen. The furniture is absolutely beautiful and well made. The one dresser did have a weird spot of paint on the front. I contacted the store and they immediately ordered me a new dresser but continued to let me use the one I initially had until my new one came in. I will definitely be ordering more furniture from Speedy Furniture Lower Burrell!”