This Cricket Wireless Authorized Retailer receives positive reviews for its helpful and knowledgeable staff, described as respectable, efficient, wonderful, terrific, and patient. Customers report excellent experiences, specifically praising employees for providing very good customer service when switching carriers, solving service plan issues, and offering helpful advice on phones and plans. Many note leaving the store happy and impressed. The business is recognized for offering quality wireless service at discount prices, with plans providing greater coverage, unlimited data, and lower monthly costs compared to other carriers. While most feedback is positive, some customers note minor drawbacks: phone chargers are sold separately and there is a fee for making in-store bill payments. Overall, long-time customers express strong loyalty, stating they will not go to any other store and will return for future needs.
Just came from the cricket store on Tarentum bridge Rd. Gotta give a big shout out to @PAUL. very respectable guy, and he is very efficient. I left out of the store happy and with a smile. Thanks Paul!
May 2024
I had very good customer service when switching from T-Mobile. The new phone is better, less per month, and has greater coverage.
October 2023
I've been with cricket for 15yrs a quality service at discount prices. I would give them 5 stars but phone chargers are no longer sold with the phone you must buy separately but I think this is manufacturer related makes no sense to me
