GIANT Pharmacy is a local store that offers a variety of medications and everyday goods. Customers appreciate the helpful and courteous staff, with many employees going out of their way to assist, find products, and provide explanations. The store is generally known for having a larger selection of items and good sales, making it a popular choice despite higher prices. The pharmacy services are viewed positively by some, as they tend to fill prescriptions more quickly and reliably than other pharmacies like CVS. However, some staff interactions can be less friendly, with occasional rudeness and lack of smiles, which has been a concern for some customers. The front desk staff, in particular, sometimes appear flustered and unprofessional, though the supervisor has been noted as helpful and apologetic. The store also features a well-liked Starbucks staff, adding a friendly touch to coffee visits. Overall, while the store is appreciated for its variety, helpful employees, and good pharmacy service, there is room for improvement in staff training and customer interactions.
The front person working (I think her name is Lori) needs to be trained better. The medication I need to take is expensive and instead of calling me they just decided to not fill it? She was incredibly flustered and didn’t apologize and I was waiting 20 minutes to no avail. The supervisor was good though and apologized.
December 2023
Switched to Giant from CVS. They are incredibly helpful, take time to explain and they fill RX much quicker than CVS. They are also more reliable for having medications in stock.
November 2023
We were in the are and this was a nice supermarket. No complaints and my son had fun as usual, seriously supermarkets are his thing lol. I liked this place better than the other market in the area.
