GIANT: A Trusted Grocery Destination with Exceptional Customer Service GIANT, a beloved grocery store, has consistently provided a pleasant shopping experience for its customers. The store is known for its cleanliness, excellent product selection, and competitive sale prices, making it a go-to destination for many in the community. The standout feature of GIANT is its exceptional customer service. Employees like Donna, Rachel, and Sandy have gone above and beyond to assist customers, whether it's resolving discrepancies at checkout, locating hard-to-find items, or simply offering a friendly and patient demeanor. Customers have expressed deep gratitude for the care and attention they receive from the GIANT team. The GIANT app is a valuable tool for shoppers, allowing them to clip digital coupons and stay informed about sales. However, some customers have experienced frustrations with the app's connectivity, particularly in the New Hope store, where the internet signal has been unreliable. The management is encouraged to address this issue to ensure customers can fully utilize the store's digital resources. Despite these occasional technological challenges, GIANT remains a trusted and beloved grocery destination. Customers appreciate the store's local support, community involvement, and the overall positive shopping experience. With its commitment to exceptional customer service and a wide range of high-quality products, GIANT continues to be a premier choice for grocery shoppers in the area.
Great grocery store, always happy with the folks working the beer register, Bruce and Richard are great managers. The produce manager Garth is very helpful with suggestions for in season and fresh produce. Miss Dottie in deli is always a delight, as well as Miss Dolly.
April 2026
They have their store brand selections a lot.But I am an organic person.So I would say that there are produce section is very limited compared to non-organic
December 2025
Huge! Didn't go through the place, but it was huge! Looking forward to seeing it with time very soon. (I was referring to the store near Southampton, PA; not this one in New Hope. Sorry for getting the location confused.) I didn't enter the New Hope store; just passing through.
