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November 2023 by Arthur Pitt (Azariah Israel)
Excellent service and staff with great customer satisfaction ?
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November 2023 by Amy Wagner
My husband and I just purchased a 2019 VW Jetta. This car buying experience was by far the best car buying experience we’ve ever had. Stress and hassle free. John made things so easy, is very personable and treats you like a person and not just a number. We stumbled upon this fantastic place on our way home from going to see a car at another lot that was no longer available and I’m so glad we did. We will be back again when we’re ready to purchase another vehicle!
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November 2023 by Humberto Donado
I originally called to have just an oil changed performed. When I arrived I had two additional payed services performed without my knowledge or approval. Yes they offered to remove to remove the services not the charges but a huge inconvenience and also concerning. Also called to let me know they will not work on my vehicle as I complained.
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September 2023 by Nikki
I had made an appointment to have my car, 2014 audi a4 turbo, inspected for a Tuesday in August. Around 330 on Tuesday I called them to find out what they had found during the inspection. At that time I was told, they hadn't had a chance to look at my car...they'd let me know the following day. *that was a bit of a red flag to me bc what's the point of the appt if you can't honor it but they're highly recommended so ok* The next day they called my husband and told him the issues they found. There was an issue with the turbo, which we knew about, bushings needed replaced and a few minor things. But then the gentleman proceeded to state that there was a very small crack noted on the water pump but it didn't need to be immediately repaired. When my husband told me the "news" the first thing I said is my car doesn't leak anything, it's never had an issue with coolant, etc. Fast forward $1700 later and I pick up my car that Friday. Upon getting home that evening, I see my car is leaking (pouring) underneath it. I take my car back to their shop on Monday and have them look to see what it is. The man tells me it's my coolant leaking at which time I say...it didn't leak before, I had no issues and now you notice a small crack and it's pouring. I don't know much about cars but it seemed like a very unlikely situation. After they told me there was nothing they could do (other than not fully close the coolant cap), I left- very unhappy. I called Mr. Huber himself and was told "well if they told you it was an issue" it basically it is what it is. Needless to say I was very unhappy with the accountability and the way I believe they handled my car. And here's why I mention how they handled it. I had the water pump replaced over the weekend and upon getting under the hood we found leftover bolts and upon removal of the pump, no crack. I believe, while repairing the turbo, they knocked something with the pump causing the extensive leak.I was more bummed than anything with the overall services I received. As a business owner, myself, I'd expect a little more consideration regarding the situation and they clearly just didnt want to hear it. I had heard so many good reviews and being this was my first audi wanted to make sure it was well taken care of and maintained.I will not be returning.
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July 2023 by Matt Sheaffer
Nice selection of cars! Excellent service from Justin! John gave me the opportunity to simply test drive some vehicles as well! Very professional and always willing to help!
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July 2023 by Garrison Miller
Great vehicle center! High quality and professional service!
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May 2023 by Shannon Sarge
Mr. Huber was so kind, generous, and patient given the circumstances surrounding our purchase. I would 100% recommend doing business with him if you're needing a car.
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May 2023 by Joseph Fox
Very knowledgeable about german cars! Down to earth guys.
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March 2023 by Ken Fooks
Fantastic customer service. John was extremely nice and helpful. I'm super happy with my purchase.
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August 2022 by Dom Graham
Bought my first car (2013 Jetta), and no problems since!! Very happy with the customer service, as well as service quality.
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February 2022 by Eric Zimmerman
Longest running VW shop in town best place to get your car worked on drop mine off for a timing chain replacement
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December 2021 by ezra luthy
Great place to buy a car. Very smooth experience.
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July 2021 by D Wayne Reiter
Great mechanics, friendly and resourceful. Delivered a problematic vehicle and I'm very pleased with their problem solving efforts. Please support your local businesses.
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June 2021 by Martin Mina
Buying a vehicle from here was hassle free. Great people here, would return for repeat business!
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May 2021 by Ashley Calcagni
Best car buying experience I have ever had! Very professional, honest, straightforward people! Brought 2 others along with me who agreed that it was easily the best experience any of us have ever had! 100% recommend this dealership and will bring my car here for future services also!
