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May 2024 by Nevin Zimmerman
Very friendly people! I needed a few electrical supplies and even tho it was a couple minutes before closing time, they still gave me a friendly smile and asked if I needed any help! Thanks JB Zimmerman! ?
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May 2024 by Eve Sagner
Everyone is exceptionally personable and helpful. They are all very well trained and know there products and where to find them.
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May 2024 by Lilac Hill Landscapes
I love this store! Everyone is soooo friendly. The gentlemen at the rental counter are helpful and courteous. You are greeted upon entering and if someone sees you browsing, you are asked by an associate if you need help. They are willing to do whatever they can to be of help to you. Thank you, JB Zimmerman for your good customer service!
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May 2024 by Doug Adams
Classic hardware store. Everything you need in one place great customer service well maintained rental equipment.
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April 2024 by bruce cressley
Nice courteous people. Good selection
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March 2024 by Mike Alexander
You need it, they got it. Seriously, this place has everything. Can't go wrong coming here for home, garden, tools, equipment, you name it.
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March 2024 by Michael Kissinger
They are so helpful. They will seek you out to see if you need help
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November 2023 by Snail’s Pace
Not realizing the store was to close soon, I am spending time trying to figure out which paint I should buy. Everyone I encountered was polite & with no “Hurry up we’re closing” attitude. I was directed to a gal who worked actually worked with some of those paints & voila my project is turning out perfect. Thx for all the help & advice & the kindness. I’ll be back for more things on my list but at an earlier time. lol
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October 2023 by Ann Miller
Great little place but prices are a bit higher than other places. However, it has things other places don't. Looked a million places for macrame plant holder for my hanging plant. Pleasantly surprised they carries them and lots if other neat little things including Halloween decorations. As a female, hardware stores aren't frequently a place I'd go, but this has lots of household items too.
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October 2023 by Melissa Lyster
JB Zimmerman has helped me with all of my appliances and I couldn’t be more pleased with their service and professionalism! Thank you Austin for always coming to the rescue!
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September 2023 by Mark Harootunian
A friend recommended JB Zimmerman to me last year,(2022) when I needed an over-the range microwave and dishwasher. I worked with Rachel Miller in Sales. Rachel was very helpful and extremely knowledgeable in appliances. It is very rare these days to have employees who know and understand their products. Very refreshing! And their pricing was good and competitive. Both were delivered and installed in a professional manner.Fast forward to August/September 2023. I needed a dryer and refrigerator, and called on Rachel Miller at JB Zimmerman again.She was great to deal with again, and was very helpful in choosing the dryer and refrigerator. Dave Benedick finalized the order, and he too was very helpful and knowledgeable.Nate and Tony delivered and installed the refrigerator and dryer.Both appliances were difficult installs. Both the old and new refrigerator doors had to be removed and re-installed and the front door had to be removed and reinstalled. The dryer install required a basement door and storm door to be disassembled and removed, than reinstalled. Both Nate and Tony were professional and careful in their work.JB Zimmerman is a first rate, first class company with wonderful employees. I HIGHLY recommend them for your new appliances!
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September 2023 by AJ Snyder
JB Zimmerman has everything you need when painting a room ( or an entire upstairs! ) Paint is reasonably priced and the helpful employees ensure that you can find what you're looking for. Great local business!
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September 2023 by Michael Smith
Went there for the first time today to order a part for my 30-in electric range hassle-free very informative people very accommodating nice clean facility recommend JB Zimmerman in New Holland to everyone
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August 2023 by Ben Kauffman
Always super helpful.Stopped in today thinking I’d have to fork out $50 and get a whole new water filter assembly since the old one was stuck fast and instead of selling me a brand new assembly (that wasn’t the brand I wanted) they helped me get the old one free. Just a great example of how helpful these guys are with outstanding customer service. I pass another hardware store to get to these guys since I know they are knowledgable and care about their customers more then just making money. I will support these guys with my business whenever I can! Good job JB!
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July 2023 by Sharon Fasnacht
I special ordered a Maytag dishwasher and had problems a few months after install. The first problem was repaired under warranty. Three years after purchase, started having problems again and got specific codes, which JB Zimmerman claimed they could repair and did the work, my bill was $487!! I continued questioning this issue and finally went to Maytag myself and received excellent service, and also learned my model had a recall which was never notified from Zimmerman, and thus my problems....Maytag was very generous in covering the bill, thankfully. I still feel that this was a very dishonest deal, and then was never addressed after several attempts to talk to someone in customer service at JB Zimmerman. Sorry, you lost a customer and will not give any good recommendations to others.
