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8:30AM - 12PM 1 - 4:30PM
500 Furlong Ave, Roscoe
Post Offices
8:30AM - 4:30PM
312 Chess St, Monongahela
Post Offices
“I called about a parcel that wasn't delivered and the tracking information just dead-ended showing that it left PGH but then nothing, it never arrived in Monongahela.... I called Monongahela post office to inquire about the parcel and a man (I think his name was Dan) answered. He didn't treat me like I was annoying him or wasting his time. He looked into the parcel for me and actually called me back with an update and told me he would continue to try to help locate the missing parcel. Super friendly and super helpful which is commendable when post-offices are often short-staffed and super busy. Stellar service.”
“I've been shipping items to clients for years and for the first time forgot to put the label on a package. I truly thought the item was a goner. Upper Saint Clair was able to get the package back to me the next day, as the packaging had an old shipping label addressed to me on it, but hidden. I think this is an example of going above and beyond, as they could have easily tossed the packaging aside. It honestly made my day to get that item back. Love my mail carriers and have never had an issue at the actual post office location.”
“AMENDED REVIEW:
I have since learned that this branch is considered a 'hub' of sorts for Amazon and UPS. Sunday deliveries are not actually from the Post Office or their regular carriers. Any attempts at rectification of the lies of the other drivers by Postal employees is ignored by the other companies. I hope the letters to my local Rep and the AG will shed light on this problem and the additional burden it places on our local Post Office employees.
........
A formal complaint will be filed when they open. Sunday April 28, 2024. Early afternoon.
Our mailbox is on the street about 50 yards from our house. My husband was standing in the driveway holding our grandson, I was on the front porch, and we all watched the carrier pull up, hang out, get out, get back in, hang out, then leave with someone in an suv parked/following behind him.
Two hours later, I get a notification that my package could not be delivered because there was 'No Access To The Address'. ?
This is more than the 5th time that some lie has been told , by a carrier, about why my mail can't be delivered. It is never my regular carrier, always a substitute or Sundays.
Just, WHY?
Edit to add: After reading other reviews, I am going to file a formal complaint with the State AG too. Lying about delivery is apparently a problem within this office. In any other profession, lying is fraud. ??♀️”
“I have lived near and used this post office regularly for over 10 years. It was always an unpleasant and frustrating experience. Today I enjoyed my visit to post a bulk mailing for our community. The staff was welcoming, knowledgeable and helpful. Something has changed! We even laughed together! Keep this new community service spirit going. I'll be back soon...maybe I'll bring cookies or candy for the staff. Thanks again to everyone.”
12:30 - 4PM 9 - 11:30AM
445 St Clair Ave, Clairton
Post Offices
12:30 - 4PM 8:30 - 11:30AM
3510 Extension Ave, Finleyville
Post Offices
“Had a Sunday delivery dropped at my door. Came out to get it and there was a dog treat on top of my package. I checked my door camera and the mail lady turned back around after hearing my dog barking and she left the surprise for my dog. So sweet!”
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“This is a good post office for in-store service. Staff is knowledgable and friendly and the store has allot of services including passport service. Got my passport through this branch and it was hassle-free. If you gotta go to the Post Office this is the one to go to.”