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“I am 65 yrs old and a business owner in New Cumberland. Integrity is the best bank I have ever been a member of. I have only dealt with the New Cumberland branch on a personal level. All of the emplyees are very friendly, everyone is on a first name basis and they are always in a good mood and so easy to talk with. My debit card was recently 'compromised', modern term for some fool stole my card info, and numerous charges were on my account. These folks were so helpful and took so much time tracking down all info regarding this misadventure. All my funds were returned to me which I know is standard procedure but they were informative and pleasant. Today I reviewed my account online and saw the big computer in the sky was charging me for a new debit card. I emailed the corporate office rather than bother my friends at the branch. Within 2 hours the corporate office returned my email with an apology and refund. Cookies and wonderful fresh coffee always there for your pleasure. ENJOY”
“Super helpful, kind & professional staff (just like all their branches), Members 1st makes things more convenient & simple all the time.Great bank to do business with. Highly recommended.”
“I was having difficulty getting on mobile banking. It would not recognize my information and kept suspending my account. Rose was extremely helpful and resolved my problem!!”
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“I've been banking here for years. Always had an excellent experience with loans. Their low interest credit cards are awesome. I've set up my kids here and getting ready to set up other family members. The online services are the best. Very easy to transfer money member to member.”