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January 2024 by Cherie Delaney
Had a flat tire repaired here. The men working there were very helpful got us in quickly. Very happy with this place of business..
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January 2024 by Amy Bylenok
Tire express does it again. Love these guys. They always get me right in and always get it done. Will keep coming back!.
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November 2023 by Amy Bee
Love this place. They've been taking care of me and my cars for years. They always get me in quickly and always get the job done. I've never had an issue with them!
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October 2023 by Charlie Kulinski
Took car in for inspection and oil change, wife got a phone call saying it needed brakes, told them ok go ahead and do brakes no problem with that. Got phone call saying car was finished but you have a noise in rear differential estimate of $1100 Dollars to repair , did not agree to the repair took the car home checked differential myself nothing wrong with it, drained oil no chunks or discoloration of oil , they tried to rip her off for something that didn't need done. Will never go back to this place
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August 2023 by Rick Smith
Huge Bravo Zulu to the folks at Tire Xpress! Encountered a low tire pressure warning on our way home traveling the 376 and found Tire Xpress on Google. They had us in and out, 100% repaired and back on the road very quickly and professionally. Thanks!
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July 2023 by Stephanie Caffro
We had a great experience when we purchased a new car battery from here. Unfortunately I CANNOT say we had the same experience with the brakes! If i could leave a NO star rating i would. The breaks had a vibrating sensation to them. My husband and I were told that this is COMMON and there is NOTHING they can and this is NORMAL until the breaks are "broken in". They wouldn't even consider looking at them to ensure they were fine and wouldn't put anything in writing. We finally went to a dealership and purchased new brakes. We were told that the break bolts weren't tight and the rotors and brakes were rusted. This place uses car quest brand brakes! They are 100% COMPLETE JUNK AND A SAFETY HAZARD.
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July 2023 by Michelle Gwin
Place is a rip off since the previous owner sold it. Don't go there any longer and never recommend them to anyone I know.
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July 2023 by Cindy Brown
Not happy with them taking my oil change coupon and then saying when they were done they don't have the regular oil so got charged for the higher oil. I could of gone elsewhere.
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June 2023 by Jamie Houston
The price was reasonable and Wade worked with me on getting tires quickly. When I picked up my car, the tires and rims were filthy and had grease on them. I had to completely scrub each wheel. I also found a scuff on one rim and a chip on another. Since I just detailed my car days before, I know these weren't there. That is disappointing...
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May 2023 by jeff minskey
Cracked one of my wheels claims “it came in that way” when the cracks are equally spaced around the wheel from the jaws that hold it in place for tire removal. Tech clamped the wheel too hard.
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May 2023 by Jennifer White
I had a leak in a tire and they were able to get me in that day. I ended up buying 4 new tires, it didn't take a super long time, and the mechanic explained everything in words I could understand. The waiting area was clean with a good size TV. The price wasn't terrible, they had 3 tires available for my car. I chose the middle price at $100 per tire.
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May 2023 by Shane_JonPaul
I had a screw in my tire which are Pirelli run flats. The screw was in the tread which normally can be repaired. 1st they told me they couldn’t fix it. The only other option was a new tire. $398 for a tire. Luckily they were run flats and I was able to drive on them. I did some research and found the same tire for $285/tire. I checked Pep Boys and they wanted $312 installed…which wasn’t bad. Then I called Tire Xpress in New Castle. $292 out the door. They said they would try and fix it…which they did for $39! WESTSIDE TIRES IS A RIP OFF!!! They may be good at other things and people have had good experiences, but I dealt with a thief. I was in a time of need and they tried to take advantage of me. BEWARE OF WESTSIDE TIRE!! Thank you Tire Xpress!!
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April 2023 by Anthony Frank
Very knowledgeable and helpful staff! The guy at the desk talked me out of buying more expensive All Weather Tires and explained the differences in the ones they sell and which would be best for me based off how and where I drive. Even though the tires weren't officially All Weather, they handle great in bad weather like heavy rain and possess all the qualities of an All Weather Tire. They saved me money, enlightenmented me on the differences in tires, and got me in ASAP. I will be taking my car here for all my tire needs!
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April 2023 by Robert Stoner
Great folks. I had to have brake work done on my vehicle, and they had to keep it overnight. They lent me a vehicle so I could get around.
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February 2023 by Alycia Hoffman
Literally nicest humans in New Castle. I came in for an alignment ($100ish) and they were like “your car’s alignment is perfect!” They were so honest. They sent me on my way. Any other franchised shop would have just inhaled my dollars. For that reason, all of my vehicles will be coming here. Not to be dramatic but for forever.
