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February 2023 by Nita
I love Hometown Pharmacy!!! They make sure you're treated like family. Their delivery service is great nd their prices are unbeatable...my own opinion.
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May 2022 by Charles Hunter
Don't have to wait very long,I bus and makes it easier to time next shuttle bus coming by.
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February 2022 by jay miller
Death with them for over a year. Had a few issues but nothing crazy. Then they gave me the wrong medication and almost killed me. I was told by numerous people from this area not to go there and im sorry I didn't listen.
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December 2021 by Emily Lucille Horrell
Unempathetic and Judge Mental Staff! Bob and his staff could use continuing educational classes in Addictions 101, Ethics and Dale Carnegie's course How to Win Friends and Influence People. Individuals who work in Drug & Alcohol work tirelessly to be their patients biggest cheerleaders and advocates only to be continuously be blocked by pharmacy staff who choose to remain uneducated in addiction.
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July 2021 by Gemma Teller
The owner & employees are all helpful & very nice. You can ask questions & just count on them to go the extra mile to help you. I've been going to Wanda since she was with Russo's Pharmacy (downtown) & trust her. I will always stick with them. They are truly a Hometown pharmacy
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July 2021 by BigBam ThighedU
Horrible caught this pharmacy stealing my medication. I will be contacting the authorities and BBB...
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January 2021 by Lindsay R.
Im not sure about this location but the one in the grocery store on state street is phenomenal. Amazing customer service and overall experience. Pharmacist Bob is great!
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December 2019 by Washington Jackson
Ignorant and clueless in terms of dealing with insurance. Was told the wrong thing multiple times. Then some over weight lady said u can just go to another pharmacy when i asked a question. I guess typing a few dozen more words into a computer was too much for her. Avoid this place if possible.
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November 2019 by Cheddar Cobb
Like others have mentioned, prices are not the best. Of all the staff, every one is so nice and friendly, except one. And this one guy, I think his first name is Eric, OH MY, the guy is straight up mean whether it'd be on the phone or through the drive thru. So many times, I wanted to flip out right back at him, but I'm just not like that, so I killem with kindness and move on. Last thing, about delivery. If they offer it, great, I'm just not sure they do. I didn't think so, but I could be wrong. Overall tho, it's a nice little locally owned pharmacy And for the most part is good all around. 4 stars.
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October 2019 by lori kuliski
Friendly staff & Pharmacist. Bobby, Wanda, and everyone are exceptionally knowledgeable. Never have to wait for my prescriptions. They always have my refills ready, never have to call and ask. Been going to them for well over 10 years. By far best pharmacy in town.
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October 2019 by Maria A.
By far the best Pharmacy. Pharmacists are always knowledgeable. The staff is always so nice. I have been going there since they opened and always great service . I love the warm family-like atmosphere and speedy service . Keep up the good work!!!!
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July 2019 by Joani H.
I've been going to this place for almost 10 years and in the last 4 almost 5 years I've only gotten one medicine and one medicine only so you would think it would be in their system of what I got so I guess my dr wrote the script wrong by accident and wrote for the wrong thing and instead of asking me about it since I was there she went ahead and filled everything and when she ran it through to my insurance they said they wouldn't cover it so she then calls my dr but failed to let the dr know she ran it for the one medicine instead of what I usually get so they declined my meds then calls my dr back and misinformed my dr that she ran it for one med and not the other one so I call my dr and when they said they would call and give her a verbal she says no I won't do a verbal she would rather me waste my time and gas to have me drive from new castle all the way back over to hermitage instead of taking the dr word over the phone to not only waste my time and gas but the drs time cause now he has to stay over and wait for me to get all the way there and I was talking on the phone with the nurse while in the store she in my conversation over hears me say to my nurse that she was crying over not taking a verbal over the phone I mean this grown woman made a big stink over not letting my dr call her and tell her that I was to get one medicine that the script was wrote wrong she refused to do so so she threw me out over this and I tell her how rude she was being over all this and she was soon as I told her it was the wrong medicine she was like that's not what the dr wrote I'm like ik that this is why I'm trying to ask you to do the verbal and she refused and the craziest part is I didn't c my usual dr I saw his brother cause my dr was on vacation so he doesn't really know that much about his brothers patients but he does his best to try and she not only misinformed my dr but my insurance and cried about taking a verbal shame on you I wish you wore a name tag I would mention your name on here and every place on line I feel you deserve to lose your job I've heard plenty of horrible bad things not just of the place but of you saddest part never in 10 years have I had to deal with this kind of rudeness from them only her and for what so now I had to find a friendlier place and I loved everyone there except you I could c if I haven't gone to this pharmacy that much or new and even then the kind of service you gave me was the rudest kind ever you just acted like your so perfect and you better then others gave me an attitude saying i know I can read what's this say being a Smart Alec toward me that's ok though right but when I'm not even talking to you I'm talking to my nurse and say yes she wants to cry about not taking a verbal over the phone you got butt hurt and threw me out for no reason you will reap what you sow
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June 2019 by greg smock
I've been dealing with Bobby, Wanda and Cindy as well as the other staff for about 15 years. They are very knowledgeable and know exactly what they are doing. If they don't have something, they will get it usually for the next day.
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October 2018 by Allison M.
Horrible horrible pharmacy. I needed meds cause I was pregnant and they wouldn't fill them for me. They would rather me not have them and have a miscarriage! AVOID THIS PLACE
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May 2018 by Shanna Moxley
Nice friendly people and fast service
