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May 2024 by Perry W
You'll regret dealing with these miserable folks. Could not get a hold of them for weeks, when I did, I got hung up on because I dared to question why I couldn't reach anyone. Save your business for someone who values customers.
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January 2023 by Jason Gibson
I’ve rented off of them for a few years and never had an issue with them. Bob and Betsy both are great people to deal with. Very reasonable rates and clean units.
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April 2022 by Patti Dailey
Nice facility, friendly staff
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February 2022 by Susan Horning
I have never written a bad review before, but I feel that my experience with Bob and Betsy at Shenango Mini Storage was so unbelievable that I need to warn people about their totally unprofessional behavior. We had reserved a 14x15 unit and were going to pay the first three months in advance. The area was hit with an ice/snow storm on the day of our scheduled appointment to complete the paperwork and make the payment. Bob wanted to close early for the day, so he called and rescheduled for the following day and said we could come in between 9-2 p.m.I received a call from them at 11:20 wondering where we were. They had decided to close at noon instead. We weren't able to get there before 1:00 so they said they agreed to wait. The bus was having issues due to the snow so when we learned that we'd be delayed by 10 minutes we called to let them know. They told me to take my business somewhere else and hung up on me. The move was scheduled for the following day, so I spent several stress-filled hours trying to find a new location. These individuals are heartless and unprofessional. I do not recommend their services at all!
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October 2021 by Necole Rossi
Never had a problem except with entering my code to unlock the gate to let me in. I did not rent long but for the 6 months I did there were no problems with mice nor with my unit getting broke in. I would have given them a 5 star rating if I didn't have problems with unlocking the gate.
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May 2021 by Dasjah Anderson
I love when I wake up early in the morning to supposedly get a call back from the owners wife about a 10 x 10 storage unit that ME and MY FRIEND called and they said they had both a 5 x 10 and a 10 x 10 unit just to tell me the next day they don't have anymore great place full of a bunch of old unprofessional miserable people.
