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November 2023 by Chaz Danilchak
I took my 2023 Camaro SS to Brian for a sound upgrade as my Camaro was too tame. I told Brian exactly what I was looking for and he made it happen. Couldn't be more impressed with his attention to detail and the product he provided. My car sounds so much better and now has the tone it should have came with from the factory. Thanks again Brian.
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September 2023 by Fred Fehling
Professional and friendly service done right! They were able to fix a problem with my diesel truck that even the local dealer could not handle. Shaffer’s is my go-to auto service shop.
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July 2023 by Aunt Nessie
Took my vehicle here for flex pipe, cv axil, and ball joint in the past this time was for gasket & water pump. I tried 2 other mechanics other people referred stating they were great of which I got tricked/screwed over by 1st one & then 2nd one kept setting appointments making us wait months like he was avoiding the job (Richie's Auto Repair). So we gave up and called Shaffer's thinking it would be MORE money but it was LESS by over $300, he charged $500 for water pump replacement & gasket. I'm very pleased with the results, glad not to hear my car squealing anymore w/ smoke coming off the hood. I'm thankful he was the only mechanic who even took the job for a more complicated task whereas we called EVERYONE else who declined (and we were prepared to pay over $800). These other mechanics ONLY want to do simple jobs (breaks, oil changes, etc), nothing overly complicated even though we pay what they ask without problems. Thank you Shaffer's for always giving us a good service! I want to come back for the "easy" repairs now and not give my money to other businesses.Services: Auto water leak repair
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May 2023 by Michael Dely
Thank for the tow and fuel pump replacement. As usual, it was a very speedy repair. Hopefully nothing else breaks, but if it does, I'll give you a shout. Thanks again!
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May 2023 by Cheryl Ridenbaugh
I had to have a vehicle removed and the dispatcher amanda could not come and get it and asked me to measure how many feet it was off the road. How about you just send a person to measure before you pull in ?
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March 2023 by Robert Stoner
I blew the engine in my car, and Shaffer's is putting in one. So far, they've been wonderful. I'll let you know how they do later.
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December 2022 by ZenTEK
DDA Automotive recommended Shaffer's Auto service after contacting them about my car problem. They are excellent! Great people and helped me immediately! Thank you!
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December 2022 by Martha Michalek
They are the best bang for your buck. Other places can get it done quicker. Shaffer’s does it as good as or better than any place around, for the best prices. I almost hate to recommend, as that may make the wait to get seen, longer. We’ve been going to them and occasionally trying others, for almost 3 decades. We keep coming back. Now our grown kids in the area are using them too.
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December 2022 by Paul Berkley
Was passing thru New Castle when a brake line blew out. Called all around for an immediate repair,everyone was booked up for at least 1 week. I called Shaffer's who was also booked up ,i explained my situation and he said bring it in he would put one of his technicians on it. It was repaired and i was sent on my way. I would recommend these guys for any of your vehicle repairs. Thanks guys!Service: Auto brake repair
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May 2022 by stardust_memories
Not open
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December 2021 by Jill Habib
Worst experience ever! They took a stressful situation and made it even worse. I knew things weren’t going to go well when the the tow was supposed to be through AAA, but the driver tried charging me $125 cash. When I explained that this was not a cash deal and it was through AAA the driver immediately starting having difficulty with the tow. He then started making excuses as to why he was unable to tow the vehicle. He “tired” a few things to make it appear that he was at least attempting. After the state police officer, who was there with me, tried to explain how to get the vehicle moved, he started to get more and more impatient with both of us. He finally told us that he couldn’t do anything to help us, and he was going to pass on the job. In the meantime, another tow company who was watching the entire ordeal, said he could tow the vehicle with no problem. In no time at all the vehicle was on the flatbed and ready to be taken away with absolutely no difficulty whatsoever. Unfortunately, he was not an AAA towing company, but said he would only charge me $75. I attempted to call the owner and explain what was going on and he wouldn’t listen. He was rude and completely ignored the driver trying to charge me in addition to charging AAA, and would not listen to me when telling him what happened. I was told that the driver was unable to tow because he didn't have sufficient room? Apparently he is only able to tow vehicles in ideal circumstances and conditions? I have contacted AAA about the entire experience. Do yourself a favor and call someone else.
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February 2021 by Winkler Tiffani
this place is awsome I was on my way to pick up my daughter from school and my muffler fell off my jeep they were able to fix it right then for me and get me back on the road and it didnt cost me an arm and a leg best people around.
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February 2021 by Lexington Peirce
You want it done right this is where you go
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January 2021 by Jill H.
Worst experience ever! They took a stressful situation and made it even worse. I knew things weren't going to go well when the the tow was supposed to be through AAA, but the driver tried charging me $125 cash. When I explained that this was not a cash deal and it was through AAA the driver immediately starting having difficulty with the tow. He then started making excuses as to why he was unable to tow the vehicle. He "tired" a few things to make it appear that he was at least attempting. After the state police officer, who was there with me, tried to explain how to get the vehicle moved, he started to get more and more impatient with both of us. He finally told us that he couldn't do anything to help us, and he was going to pass on the job. In the meantime, another tow company who was watching the entire ordeal, said he could tow the vehicle with no problem. In no time at all the vehicle was on the flatbed and ready to be taken away with absolutely no difficulty whatsoever. Unfortunately, he was not an AAA towing company, but said he would only charge me $75. I attempted to call the owner and explain what was going on and he wouldn't listen. He was rude and completely ignored the driver trying to charge me in addition to charging AAA, and would not listen to me when telling him what happened. I was told that the driver was unable to tow because he didn't have sufficient room? Apparently he is only able to tow vehicles in ideal circumstances and conditions? I have contacted AAA about the entire experience. Do yourself a favor and call someone else.
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January 2020 by Samson Buddy
First expierience with them was excellent. They quickly repaired an exhaust leak. They are honest, professional and reasonable.