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March 2024 by ciggy buttbrains
The door us broken fixed with a board doesn't close on its own restaurant itself is dirty and understaffed 1 guy doing everything shame on pizza
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January 2024 by Charles Hinton
Never order from here ever! A hour and a half wait for carry out! They won't get enough employees and alway miss something on your order. This store needs to lose their franchise immediately!
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January 2024 by frydclown mmfwcl
They don't know the difference between garlic parmesan and garlic
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January 2024 by Brent Crady
only good thing if you can call it that... we got an extra free pizza because they made a
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December 2023 by Lacey Hutch
Terrible customer service always messing up the orders and calling every 5 minutes to see if your coming to pick up your order when you just placed people working there are always catching an attitude when they've messed up your order even when you nice about it .. rude as hell always getting dirty looks from the chubby girl in back like if you don't want to work there then don't also to add after the girl gave me the dirty look she decide to ignore me then go sit on her phone and watch tiktok her and the one dude with the glasses after I was waiting on my missing item. Really need more customer service training
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December 2023 by dion blasco
Good food
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November 2023 by Dee Paige
I ordered a large thin crust half pepperoni mushrooms banana peppers other half super supreme and add jalapeños. 2 orders of wings. I got the 2 orders of wings and a large pan pizza. I really like pizza hut sauce and the thin crust. But for what ever reason the cook decides to always give me a different crust. This evening it was a pan. Before that it was the stuff crust. I said to Jacob who rang me out this isn't my pizza. He opened the box said half 3 toppings other supreme. As I am about to walk out the door I turned and asked Jacob is this a thin he said no pan. I said I ordered thin. He said we can make another 1 but it will take 10 mins. I asked why can't you get it right. He yelled at me its human error. I replied human error is 1 time. This has happen to me at this location multiple times. After his behavior I asked for a refund of the pizza. I Don't care for angry food. While I am waiting for my refund. Another order comes out of the oven and Jacob turns around to the cook and said this wasn't suppose to be a pan crust. Another human error. I left very disappointed.
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November 2023 by Hope Keene
Was a great pizza. Got a dinner box.
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June 2023 by James Naughton Sr.
Tastes the same, and my order took too long, i live half block away, and my food was xold...?? Go figure
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May 2023 by Crystal Recklaw
My neighborhood Pizza Hut( Newcastle PA) is a great place to order great food. The Mgr and staff are very friendly and they make sure your food is right and you are a happy customer.
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May 2023 by Justin Crespo
Ordered with Pizza hut in New castle tonight and delivery was over an hour and by the time we got it the order was missing food and cold. Then when we called they sent a new pizza with Doordarsh and not sure what happened but we never recieved anything and couldnt call because they were closed so I paid $27 for one pizza that was cold and greasy.
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March 2023 by sraz outdoors34
I have not been to pizza hut in years but just started going again the service was great the staff was very nice the food was amazing going back again soon
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February 2023 by Mike
A person gave my company a 1 star review, so I looked up all of their other reviews that they gave a 1 star to and added my own 5 star. Pay it forward and don't leave 1 star reviews to local businesses trying to help the local economy and employee local people.
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January 2023 by Tana B
The people who make your food never wear gloves and the worker bent my fingers backwards until I cried when I asked for extra sauce
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December 2022 by Aunt Nessie
I’ve had both good and bad experiences over many years of ordering here, mostly good. Today we spent $23 on 2 large pizzas for pick up. Their pretty much only set up for deliveries and pick ups anymore. You can tell money was never invested back into the business for dine-in as it’s run-down and I know many people who will not buy from here as they consider the restaurant “dirty”. Always new workers, you can tell they don’t care about paying them well but I have reduced my ordering to only several times a year and it’s a shame. One thing I appreciated as a child was getting a free small pizzas for reading books at the library in the summer program. That’s at least ONE thing they did for the community. All aspects need improvement.