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January 2024 by Richard Smith
Great store, nice people. If you need computer repair this is the place.
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July 2023 by Sunny S.
Once again I had to call on the expertise of Nellcom Technologies whom I have been using for the past 3 1/2 yrs to keep my very old MacBook Pros going. Two months ago my 2009- MacBook pro kept getting a virus warning message from my FireFox browser, I couldn't get onto the web or even onto my desktop, just a lot of wonky behavior. Not knowing the 14 yr old laptop could be saved I made the smart call to Nellcom.After a week Justin, Senior CTO delivered the bad news that the MacBook has a lot of issues because of its age, one being the hard drive was badly damaged, and the OS can't be upgraded anymore. After much brain storming and hoping I could at least get the laptop into next year where I would be in a better position to purchase a newer refurbished mac, Justin said we could put in a newer but used SSD, then reload my OS back onto the Mac. He wasn't sure it would work but he thought it was worth the try. It took another full week and 3 technicians to work hours on this very old Mac which is virtually running on its last megabits. Justin called to explained in detail what was done, ending with the original mirrored OS copied from my old Mac was also damaged, so they had to find a copy of Snow Leopard to download onto the used SSD then upgraded it to El Capitan. It's working just fine now minus any future security updates because its old, they were also able to save my desk top information, photos and word docs which was another plus.Nellcom Techs are trained and certified by Apple to work on all Apple products using Apple genuine parts after your Apple warranty has expired. So if you own an Apple computer/laptop rather than driving all the way to Ross Twp, you seriously need to talk to Nellcom. Their prices are extremely competitive, they are honest, and their customer service/dedication to help their customers will keep you going back. These are techie guys who won't go down without a fight. Thanks: Justin, Brian, & Nick!
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March 2023 by Alex Pociask
These guys rock! I work for a property management company and these guys always make an effort to help resolve any tech issues we have. Shout out to Matt and Andrew! I would recommend this company to my friends and family.
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June 2022 by Shadi Mansour
Business or personal technical services, Nellcom is THE ONE. Detailed, efficient, and very reasonably priced. Look no further for tech support. Thanks guys!
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October 2021 by Drifter 99
Had our family computer back up and running within a couple days. Prices are reasonable.
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June 2021 by Jennifer Cooper
Excellent service provider!!
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May 2021 by Sally Chandler
I have been very pleased with all of my calls to Nellcom. I am in no way a techie, but they never treated me like I should have known the answer in advance. All the techs have helped me tremendously.
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December 2020 by Sunny Skyez
I’ve had 3 most excellent repairs done at Nellcom Technologies in 2020. First off I have 2- 11 year old MacBook Pro’s. If you live in New Castle, PA and own a MacBook you know the closest MacBook repair is in Ross TWP, (I'm just not driving that far and wait around for hours). You just can't find anyone to talk about one let alone fix it. Imagine my surprise when I found Nellcom on line and they are in my town, and their website said they could work on Macs as well!Both my Mac’s are upgraded as far as they can go with High Sierra being the last upgrade. But I still get security updates, this is what messed up one Mac twice, 7 months apart. I contacted Nellcom via email about the problem and they said they would look at it. They have a small minimum fee to look at your laptop which is to be expected. They did a great job both times. The service technician even called me the first time and stayed on the phone with me for 1/2 hour and answered questions I had as well as explained what was happening. They also email you step by step as to where they are in the progress of your repair. IMHO, this is very professional and considerate. They copy your hard drive just in case, they run programs and clean up stuff. Its all written down on the invoice they give you. All I know is my Mac is running much smoother and faster, almost like the first day I got it 11 years ago. Its a dinosaur but Im not giving it up and certainly can’t afford a new one.The 2nd Mac had some wonky issues like just shutting down for no reason on its own. It turned out it only needed the battery replaced. Got off easy there. Again they sent emails telling me of their progress with the repair.Bottom Line: Great communications! They email you results of their assessment on the computer problem, the cost, and ask if you want to go ahead with the repair or not. Got my Mac’s back to me in the time they said and I thought their prices were reasonable. Being a MacBook owner I'm very glad to have Nellcom in my neighborhood.
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November 2020 by aaron tervo
I've been using Nellcom for my business IT work for over a decade. They usually have a tech on site within 24 hours. The techs are very experienced and always come up with a solution.
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November 2020 by Barbara James
They Charged me $400 and they said computer is fixed. but i got the same problem next day, i visited there again and they denied to fix it.They wanted me to pay $200 more for some software.i visited to a local technician he costs me $20 and fixed my computer.Very Unprofessional People Especially the technician who pretended to work on my computer his name was AndrewBe Aware of these Scammers!I want everyone to take legal action against them.
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November 2020 by Scott Wills
They uninstalled all of my Software's even my important once as well.they even don't know how to use the computer, They charged me more than $500 for nothing.I suggest everyone not to visit there, Coz they can only mess-up with your computer.One More thing, I asked for my money back and they started yelling at me.
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November 2020 by Pat Mischel
The technician was extremely knowledgeable. Thank you Nellcom
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November 2020 by Sol Jacob
This place is a scam ,these guys told me that i had a bunch of problems with my laptop and had to pay for the securities, but i went to other technicians and told me that i had no such problems.
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October 2020 by Taralee Herb
I was very pleased with the service I received at Nellcom. They were very good at handling my problem and even helped me when I returned home with a few outstanding issues. I had exceptional service from the time I walked in the door until the last conversation via phone. They are very knowledgeable and I would refer them to anyone. I will use them in the future should I need computer repairs.
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October 2020 by Kathy Manickas
The service team at Nellcom are exceptional! They were my choice for my business, a remain my go-to for my family’s personal computers!
