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“There’s one staff member down there that I like, very polite and professional. The rest of them needs attitude adjustments. Other than that, simple savings account and can’t complain.”
“I love WesBanco but I do not care for the women at the New Castle branch. They said they didn't know me and were rude to me and made me sit and wait when I did not have to I have been coming there for a year-and-a-half but yet they said they didn't know me. I will not go in that Branch again ever”
“Excellent customer service. Came in to open a new account as Citibank closed my account and left me stranded. Dale went above and beyond in providing me a solution that saved my livelihood, career, and finances. He clearly cares about his customers. He also made me a new, loyal PNC customer in perpetuity!”
“I love the staff here they always have a smile on their faces and ready to work on anything you need!! The tellers are wonderful people!! Working with the public isn’t easy and I admire their dedication and ability to stay focused and positive even on the first of the month!!”
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“I'm confused why this has such negative reviews. I even go a little out of my way to go to this branch because, unlike what the reviews say, I've always had good customer service from them. In this case, I don't think you can trust the negative reviews.”