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August 2024 by Marge Walker
Great service.
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September 2023 by LPN Dave
Great job every time.Never had to take anything back.
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July 2023 by smokewalker96
Called to order motorcycle tires, and he told me he'd get them ordered. Called a week later. He hadn't. He told me he'd call me in another week to set up when I could bring my bike in, and 4 months later, I still haven't gotten a call. Went elsewhere for tires.
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November 2022 by Mandy Nicole
Brad was very friendly and communicated with everyone involved with getting my car fixed in a timely manner... and the final cost was not to bad... he is very thorough with the work he does... I definitely recommend going there...
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August 2022 by Amanda Supina
Brad was very friendly and communicated with everyone involved with getting my car fixed in a timely manner... and the final cost was not to bad... he is very thorough with the work he does... I definitely recommend going there...
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January 2022 by Dusty Kern
We recently moved to New Albany. And on Christmas EVE as we were heading down to visit family. "Nobody "was open. After trying 5 other places we stopped at Wilcox's. They were closed to,almost cried. I bit the bullet and walked up to the house. Long story short these folks came out and helped us! They took amazing care of us! They are our mechanics for life! Amazing, above and beyond. Best place my husband and I have "ever" been. Merry Christmas to the entire family. You are truly one of a kind ❤?
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October 2020 by Carl Bird
Always there to help no matter what you have. Service great, pricing reasonable.
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October 2020 by Ron
Did a good job, quick.
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September 2020 by Kelli Honeywell
All I did was call
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February 2020 by Ron Bennett
Did a good job, quick.
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October 2019 by Stanley Lentz
So after (10 months) of Wilcox Automotive working on my truck and seeing repeated customer come back with the same vehicles they finally inspect it. After I got it home I realized why customers keep going back. First I find that my choke still doesn't work, my truck still runs rich on gas, my seat belts were not attached what so ever! Yes my seat belts where only for show I guess. All witch was part of the list of things to be completed! Wilcox Garage said sorry that it shouldn't of left the garage like that but it was inspected and released! So I fixed the seat belts. Good thing I didnt have an accident on my way home. Guess when they took it for a test drive to New Albany they wernt using them... So I got a little driving in with it. Monday I decided to take the truck to work. On my way home I get to dushore and feel a vibration and slam, my truck hits the ground and I watch my tire fly across the road and smack a tree and bounce back. Thank goodness no one was coming or any houses where near or the fact that I wasnt going fast and was able to keep control! Found that all 8 of my lug nuts came off. I messaged Wilcox Garage and got no are you ok but that it states on the work order to retorque at 50 miles. I asked if the work order states to bolt seat belts in as well. Was told nothing there about seat belts. Later i got my tractor stuck and thought "Yes, I finally can pull somthing with my truck"
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September 2019 by James Bigger
Also very helpful
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October 2018 by David K (DB Cooper's Wingman)
I'm really glad I found this place. After I moved to Sullivan County three years ago, finding a good mechanic was at the top of my list. Wilcox Automotive has always done a great job on my vehicles, the price for the work has been very reasonable. I'll a return customer for a long time.
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August 2018 by Thomas Brozys
Go out of business maybe?
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June 2018 by Liam Devlin
Wish there was a negative star feature. These guys are thieves that use the inspection law to steal, yes steal your bread. Very cocky and arrogant biker punks. The type I use to eat for lunch and bring to tears. Seriously, were are all entitled to do our own thing. No problem. Theft is over the line. Letting the State Attorney General know of scammers like this is the only recourse we have. Use it. Avoid this place like you would avoid the plague.
