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January 2022 by Cody V.
The sales/finance manager is setting up their salesman to fail. KBB you showed me my car is worth 29000, and then you throw an offer of 21000 at my face. Asked for my keys, took them 15 mins to grab them because I was walking away. Carvana buying my vehicle for 29000. And mini guido the other manager comes out. You heard of Walmart, I said yea, he goes that's what Carvana is. I said and your point, they're still paying me 29000 for my vehicle because that's what it's worth. They're not trying to screw me over. Won't even run your credit first to see what your payments will actually be. They try to screw you over by putting terns in for a credit score that I'd not yours. I told them with my credit score I don't need to put money down, Jack laughed. 6 months ago I bought two Chevy LCF 4500, 70,000 a piece and my payment was 760 each, Trucks had 0 mileage. Tonight I was looking at a terrain 30k fit 34,500 miles and they wanted me to pay 670 a month at first.
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September 2021 by Andrew M.
Nazareth Ford. Worst dealer I have ever walked in. I bought a new truck in April. Made an appointment to pick it up still waited 2 hours. When I asked how long the financial advisor gave me a rude answer. The truck has had a vibration since day one. The truck has been there 4 times. They had to put a steering box in it. Fix the rear end. Fix a trans leak. Complete junk. I'm sitting here waiting for them to look at it and it was sitting outside. Everyone is clueless. Another 3 hours today and it's not fixed.
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May 2021 by Maldonado B.
The service department is so unorganized and rude. They are unhelpful and waste your time. The worst service I have ever experienced. They have lost a customer. I will never return.
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April 2020 by Niz I.
I don't like to give bad reviews. I bought a 2016 Ford Focus here and I always bring my car here to do oil changes and whatever else it needs. I was parked somewhere and when I left the parking spot the lip of my car was on top of the curb so the left side was detached and the clips we're in place. I asked them to look at it and they told me all clips were broken and I would have to order new one and it would cost me around $200 to get it fixed. I took my car somewhere else and they did tell me 1 clip was broken but were able to fix the lip of my car in a literally 5min. Please shop around when you get a quote from here. I feel they are money hungry and dishonest.
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February 2020 by Bruce S.
Nice looking dealership, large, clean and bright. I was in looking at a new F-150 Raptor. The salesman was new, seemed like a nice guy. The sales manager, a little guy with dark hair, was the most dishonest liar I've ever dealt with at a car dealership. I'm not a young guy and have bought a lot of vehicles over the years. I've never had anyone so comfortable to look me in the eye and lie repeatedly to my face. I would never buy any vehicle from a company that has a guy like this working for them, let alone in management. Go somewhere else.
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January 2020 by I B.
Bought a used truck. Yes it was "AS IS" so of course its "our fault". During sales process we were advised "We send all the bad ones to auction" and they had just inspected it so felt pretty decent about the purchase. 10 minutes onto our way home transmission started slipping when I was accelerating to highway speed which wasn't noticeable during the test drive due to low rpm driving. Dad said to bring it home anyway as we are mechanics and might be a simple fix and didn't want to make a big issue out of it. Scanned it and it had plenty of transmission slip codes etc. All mileages are verifiable only drove the truck home. They offered $500 for a $3500+ repair quote. Truck was just inspected prior to sale so either there mechanics suck or they are fine with scamming people for profit. Either way don't buy a used vehicle from them or use there service department they wont even stand by a vehicle for a day.
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November 2019 by Edward M.
Me and my fiance have been looking at explorers since August 2019. We came along one at the location in beginning of October 2019. 2018 ford explorer with 4000 miles on it with a price tag 30,976 which is fine. So end of November 2019 rolls around we decided to call to make sure still available. It's still there. 3 days later we get a text that the price has dropped by 4365.00 on the explorer. So today we decided to go buy this vehicle. But said to myself this is to good of a deal. So I decide to go to there website, website says as of 11/27/2019 price has been reduced. Only thing the price says 30,976 still. Ok so now I'm gonna go any way to find out what's going on. We get there the little lady takes for test drive. When she gets back from drive we go to the crunching number time. I questioned the price advertised and what we told from the text message. If the price is 30976.00 - 4365.00 that would make it 26,611.00, but that's not what we were told. According to them the price comes down 10.00 a day and that's were the 4365.00 has already been deducted and is now 30976.00, after listening the bs from jonah I nearly started to laugh. I thank him for wasting my time by lying to my fiance about the drop in price which did not seem to bother him at all. If your gonna lie about the price make sure you dont leave a paper trail from 10/8/2019 till now. It dont look good. Also lying your website on 11/27/2019 the price was reduced and it wasnt. It's been the same price for the longest time. Lying to customers is bad and a major deal breaker. Included is the add from 10/8/2019 and 11/27/2019 and as of today 11/30/2019 the price is still 30976.00 and as of today there is over 7000 miles on it. Do your homework and watch how sneaky these guys are. I would never recommend this dealership to no one. After lie, after lie and jonah trying to make excuses you lost trust in me and my fiance. It's amazing the price hasnt moved period since advertised started October 8th.
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November 2019 by William S.
Purchased my 2015 Ford Focus Ecoboost 6speed new from Nazareth. Put on less then 10k miles a year and took it for oil changes and tire rotation. No big deal, service ok, people polite enough. THEN.....I got a recall notice regarding some updates to the electronics. Ok, drop it off and call later, still working on it. Next day, still working on it and they cannot get hold of the service manager for the "group" I am in. Ok, it is Friday so I need a car, walk over to Enterprise and rent one for the weekend. Monday comes, still working on it and cannot get hold of service manager for my group. What the heck is going on. Found out they had the clutch apart. What, this was a service call for electronics. Oh, their mistake, put it back together finally get it back on Tuesday. The best is yet to come. I few weeks later clutch starts to act up, gets worse. Fool me once.......I take the car over to my regular mechanics "Wrenchtec". They replace clutch, car works fine. Why didn't I go back to Nazareth Ford, don't trust em, they are not ever going to touch my car again. I will pay Wrenchtec gladly to do any work including warranty over going back to Nazareth.
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August 2019 by David O.
Terrible service department. If you are going to treat people who want service like they are an inconvenience, then don't have a service department. Lots of guys standing around and it takes 2 hours for a basic oil change. Advisors have really poor attitudes.
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August 2019 by Mirela D.
Really cannot give any stars. I brought our 2008 F350 Diesel in for a state inspection and oil change. They came back late in the day, right before service dept closed, and stated the truck needed approximately $6500.00 worth of work, exhaust manifolds, pump asy, wire asv, rotors. Gave the ok, (my error, big time). Picked the veh. up 7 days later, drove to work one day, the next day, the vehicle just died 1 mile from home. Had it towed back to them, and they stated "must be the engine, it's frozen". All I know is that when I took the vehicle in, it was working fine. Now I am left with a non working/driveable vehicle, and they wont do anything about it. Say need new engine, costing over $21K. Now, how right is that????
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May 2019 by Isa P.
The only reason I gave it a 1 star is because I can't give it zero stars. I bought a 3 year old car and the check engine light came on only 4 days after owning it. I'm sitting in the service area waiting around for it right now wasting a Saturday afternoon. Not what you expect to be doing days after buying a car that was supposedly in good condition. DONT BUY YOUR CAR HERE!!!!
