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November 2023 by Augie Binder
DO NOT USE THIS BANK!!! My sister went to close my deceased mothers checking account with a $100 balance. They wouldn’t let her close it without a paid receipt for the funeral and told her the surrogate court letter saying she is an executor is going to expire. I never heard of such a thing. If they need the $100 that bad they can keep it. Incredibly terrible customer service never go here!
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September 2023 by Brielle Caleca
Super easy and helpful never had a problem there
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August 2023 by Steven Knudsen
My local bank, with branches all over the region
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May 2023 by XtraStrength Fukitol
Locked me out of my account for no reason and stole my money. Thieves! Your money is NOT safe here!!
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February 2023 by JOCELYN STRUNK
I arrived at the Nazareth branch today, about 20 minutes before they opened and parked in the first spot, that wasn’t handicapped. I parked and sat for approximately one minute before a woman approached my vehicle motioning for me to roll my window down. (Why is this stranger approaching me?)((Let’s also keep in mind, I have more money than I am comfortable with, sitting on my passenger seat.)) She told me that for security purposes she needed me to move my vehicle to another spot ON THE OTHER SIDE OF THE LOT because one of the girls inside will call the police if I stay parked here.WHAT???At 9am. I walked ACROSS THE LOT and walked past the other cars that pulled in and parked where I was told to move from. I went in and asked the name of the branch manager and stopped myself there because I was far too angry to speak with anyone at that time. I mentioned the incident and the cashier agreed that is a policy.FYI- there are NO SIGNS STATING THIS!I cannot FATHOM what would possess this person to approach me in this way and say what she said. It wasn’t an ask. It was a blatant comply or we will call the police statement.It’s 5 hours later and I am still in disbelief and agitated.I’ll be pulling my accounts. I would have left there, had time allowed but some of us don’t have that option.
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January 2023 by Barbara Krock
Absolutely terrible to deal with. I'm in charge of my dad's estate & whenever I go in there, I get a hard time. It's unbelievable, my father died & they won't cooperate. As soon as this estate is settled I will be moving my personal accounts.
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November 2022 by Santiago Jimenez
Bad service
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August 2022 by W S
I am at the Truist Nazerath PA. I just had an encounter with the rudest teller I have encountered. I was directed by a staff member to go to the bathroom and this teller yelled across the bank. "You can't go in there.." Obviously I ignored this ignorant teller and walked back to the bathroom.
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July 2022 by W. Aldarondo
My husband walked in to cash a check from my mother. I am appalled and disgusted how the bank teller treated him because of his ethnicity. The bank teller asked my husband for his license and called my mother to verify the check. After my mother confirmed the check then the bank teller wanted to act nice to my husband. Customers should be treated with dignity and RESPECT and that was absurd the way she embarrassed my husband and she should be ashamed of herself treating someone inhuman! SHAME ON YOU!
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July 2022 by Jay Mehlmen
Have been trying to contact a banker for two weeks.Nobody answers the phone or responds to messages.I used to have a very good relationship.No More . You are the worst bank I have ever dealt with.
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April 2022 by TheCreator
This bank is horrible. I’ve been using them for probably 10 years until now. They won’t ever cash my checks that I need for work. First time I went i had a cashiers check written directly to me for $8k. The lady behind the counter must have thought I was a scammer (or at least it felt that way) and had to make phone calls to multiple banks, the guy who wrote the check, etc and even after clarifying all of that information she still was hesitant to cash it. Then months later I come in with one around $6k and the lady cashed it no problem. Then today I go to cash another $6k (months later) and they refused to cash it. I asked them why and they wouldn’t even give me an answer. It’s a personal check there is no reason why it can’t be cashed. Went down to peoples first and they cashed it without a question, as I’m sure any other bank would. The service here is terrible. I won’t ever use them again.
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August 2021 by Lisel Hutchins
Long wait timeFrustrating
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December 2020 by Jimmy Nguyen
Pleasant phone call
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November 2020 by Louisa Booth
It shows fridays 11 pm not busy! Are you open? No! So why say you’re not busy when you aren’t even there!
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February 2019 by Tracy Bakke
This is the worst bank I've ever dealt with in 50 yrs! Rude people that never want to help anyone.
