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February 2024 by Daniel Gould
Purchased a Mckintosh MA 352 Integrated Amplifier yesterday. Could not have been a better experience. Butch and Kathy were beautiful to work with and I am delighted with the sound of this new equipment . Would highly recommend purchasing any HiFi components from them.
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January 2024 by Nick Emeloff
Great service, really friendly, awesome equipment
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January 2023 by Romeo Zulu
Fantastic Service and Advice. A great place to buy audio.
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December 2022 by Matthew H
Cool higher end home audio/video shop. If you are looking for mid to top level audio/video products this is a great choice. Owner has been in the electronics industry for a long time. If you are looking for good recommendations especially performance oriented ones this is a great Pittsburgh region choice.
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April 2022 by Bevan Court
Great place to buy Audeze and Focal headphones
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November 2020 by Ron Sofo
Butch and Kathy know their products and are great listeners. The "shack" carries quality gear at all price points. Highly recommend. I have purchased many items, speakers, amplifiers, disc players cables, and streaming music players for over 25 years with much satisfaction.
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January 2020 by Nathan Gerheim
Butch is a nice enough guy who knows his stuff. Just know he deals in high end equipment. Don't go in looking for a $250 home theater system. He sells very nice equipment.
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June 2019 by Susan Estes
(Husband's review)
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March 2019 by Robyn Jones
In short, terrible experience, mediocre selection, lack of ability to truly compare gear, and poor salesmanship. I drove 1.5 hours to get to this McIntosh dealer and was very excited to try out and see the amplifiers, pre-amps, integrated amps, and listen to some high end speakers. My experience started off with me looking at a Rotel amplifier and having the older gentleman run over to me (yes I said run), to inform me that “we do not allow our customers to touch anything in hereâ€. Okay sure, most of it is a few grand. I explained what I was looking for and after 20 minutes of discussion, the gentleman felt we were just “circling the wagonsâ€; my request was simple, what do you recommend for my home theatre setup.
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March 2019 by Weston T.
In short, terrible experience, mediocre selection, lack of ability to truly compare gear, and poor salesmanship. I drove 1.5 hours to get to this McIntosh dealer and was very excited to try out and see the amplifiers, pre-amps, integrated amps, and listen to some high end speakers. My experience started off with me looking at a Rotel amplifier and having the older gentleman run over to me (yes I said run), to inform me that "we do not allow our customers to touch anything in here". Okay sure, most of it is a few grand. I explained what I was looking for and after 20 minutes of discussion, the gentleman felt we were just "circling the wagons"; my request was simple, what do you recommend for my home theater setup. The selection was okay and I was able to listen to some B&W 800 series, see a few McIntosh amps, etc. but their setup does not allow you to switch between speakers or different amps/preamps, making a comparison of the different equipment in the room useless, unless you are solely into the aesthetics of the gear. Butch's had a few older pre-amps for decent prices (I would still rather take my chances on Craigslist or Audiogon), a sound room, a projector home audio room (not too useful), no power conditioners in stock, unmarked prices on basic stuff like cables, etc. The salesman did one smart thing: when I listened to 2 different systems in different rooms, while not letting me choose any music, he did use the same song on a CD, which made the sound comparison easier. The biggest issue was that no matter the technical question or request for recommendation, the answer was just "how much do you want to spend", which in no way is helpful. I want to know what I am buying, why it works well for my setup, why it is special; the price has nothing to do with what works for the customer. If you do not want to know what you are purchasing and just need to empty your bank account, this may be for you. The products of course are the highest quality, but my customer experience left much to be desired.
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February 2019 by Miggs
Great high end equipment. Also family owned and operated. I like that personal hospitality.
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January 2019 by Timothy Vogler
Highly recommend this place for anyone looking for home audio and video components. If you are looking for cheap go to Best Buy. This is where you go if you want THE BEST quality products. He will set you up right. You get what you pay for and I personally could not be happier. He knows his stuff and explains everything very well. He is not pushy and will work with your budget. He gave me a great package deal on my system. Nice guy, will definitely be back!
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January 2019 by Anthony Greco
Butch's customer service is above reproach. I purchased a pair of speakers and wire for only $540 and was treated like a celebrity. He was patient and courteous. I highly recommend this business!
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November 2018 by Mark Ritter
We now have a McIntosh Integrated Amp thanks to Butch's Sound & Vision. Butch and Kathy were very knowledgeable and informative. They made the buying process very easy. No pressure! Highly recommend!
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September 2018 by Kirt Lecocq
I bought a 65" Sony Television and DVR from Butch's, and I must say that Butch and Kathy were very helpful and took their time working with me. They did not rush or push anything that I didn't need or want onto me. In addition, Ron did a very nice job installing the television onto my family room's wall. Prices were comparable to Best Buy.