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“I had a wonderful experience ordering my passport thanks to Kurt. I walked into this post office early Saturday morning on 3/16/23. I took a chance because I did not have an appointment. Kurt asked me if I had all my documents (which I did), and then told me he would be right back.He walked away for literally only a minute, came right back, and started the process of ordering my passport. He was super quick but extremely thorough during this process. Kurt did not miss a beat. He was very patient and kind as well. I was dreading having to make this visit (to any post office) because many years ago when I obtained my first passport, it took what felt like hours in line to order it. Well, I was in and out within 10-15 minutes tops, maybe less.Thanks Kurt! Excellent customer service from start to finish. :)”
“It's so helpful to have a UPS store right in Fairmount! Samir, Tom, and Q are very pleasant and very helpful. From pack 'n ship to bulk shredding, they can do anything you need.”
“This is the best UPS I have ever gone to in my life. Everyone who works there is so kind and easy to work with and are truly customer service professionals. Shout out to Key and Jay and Eric they are amazing!!”
8AM - 4:30PM
325 Chestnut St Unit 800, Philadelphia
Shipping Centers
“Exceptional service from AJ and team. Highly responsive and adaptable. Shipped from US to UK. Packaging was exceptional in care and attention to detail, and "bullet proof". Highly recommended. Thank you.”
“Excellent customer service! The staff at the Folsom store is friendly and very courteous! I’m not one to take the time to write reviews but the service was exceptional. I had the pleasure of working with Daniel at the Folsom store. I was returning a “ton” of Comcast equipment and Daniel took care of everything quickly and painlessly! I was in and out of the store in about 5 minutes..This was a fantastic experience! I can not thank Daniel and the staff enough..Ps. I just want to mention I am not being paid for my review nor do I have any relatives that work for the store. They provided great customer service and I felt it necessary to provide feedback since you don’t see this type of exceptional service much these days..Keep up the great work and thank you!”
“The employee had a good energy from the moment I walked in. Was having a stressful morning and his energy changed my day, and made me open to learning about other products.”
“Excellent customer service! I was greeted when I walked in, and thanked when my transaction was done. Very pleasant young lady who took care of me, and had a pleasant smile.”
“Staples on Columbus Boulevard in Philadelphia has the best staff! No matter which department I always find a knowledgeable staff member to answer my questions and help me find what I need.”
“Service. This location this store and staff specifically have for years provided consistent personal packaging and shipping service with a smile. They are one of the nicest establishments in town and we appreciate them hugely as a community cornerstone.”
“Been going here since they opened- every single time the entire team goes out of their way for you. So appreciate it, especially when after asking I realize it’s a stupid question!”
“i have rented a lot of mailboxes over the years as i have moved around the country a lot for work and i would have to say that this my experience here was better than most. First off the were quick to respond to my yelp message and once i found their webpage all the info i wanted was easy to find. Also their store has way better hours than i have found anywhere else. I went there that afternoon spoke to an associate got taken care of quickly was explained everything got my box situated. Also they have a great system of scaling up the services you need and what you are charged as your needs or business grows. So you only have to pay for the lowest tier in the beginning and then either keep that low fee or go up to a more expensive one as your services needed grow. In a world of businesses trying to overcharge u for almost everything they can this was a refreshing change. Hopefully this will be just the beginning of a long relationship with this p.o.box provider.”
“I would give 5 stars, except the Staples app has never worked inside the store (751 Sproul Road, Springfield, PA. Associates tell me it's due to lack of WiFi.”
9 AM - 5:30 PM
1 Union Ave, Bala Cynwyd
Shipping Centers
“I would like to take the time to thank the Acting Postmaster, Joel, for being kind enough to track my package which went all over Delaware County. Thank you so much.”
9:30AM - 6:30PM
533 E Girard Ave, Philadelphia
Shipping Centers
“Great mailbox service! Contacted them via email to resolve an issue setting up my account. Debbie's quick response time and friendly service made the whole process quick and painless. I highly recommend their service.”
“love it here Lamont is always my go to person very good customer service always there to help me with all my copy needs stickers and posters for my business BEST COPY PLACE IN PHILLY HANDS DOWN!!!!!!!!!!!!!”
“Takara was very helpful, and quick to act upon service. Rickell was very welcoming and approached with a smile. Miya kept the store very organized and kept the lines flowing. Dejuan made sure there was nothing out of order and everything was disinfected and sparkled. Kendra was very polite and answered any questions patiently”
“Had the best Passport renewal experience ever at this Fort Washington location! Emmanuel was so helpful, efficient & professional; USPS is very lucky to have him!!
I don’t usually post reviews, but felt compelled to do so, with such a wonderful experience .
I recommend this location to anyone looking for great, knowledgeable passport processing & top notch customer service!!!! Thanks very much, Emily H.”
“The most helpful and awesome people, I had to send a art print the other day and found out it was the wrong size ( ordered from staples) Stew literally printed me a free print, waited until I went back home to frame it and send it for me. I refuse to go anywhere else. These guys are fast, efficient and genuinely care about everyone that walks in the door. I will truly never go to another place. Also the print quality is better than any other place and the most affordable. Love these guys thank you for everything you do!”
“Tierney was the best service rep at UPS I ever had. She figured out a cost effective way to ship my product in a timely manner. I went in with a different idea. I followed her suggestion. She actually took the time to help! Rare these days! Thank you Tierney. Suzy L”
“I have used them for years and I highly recommend them. They're very very good helpful. They will pack your package for you and just very helpful with some things that was difficult to return when I was trying to send a return and that they have their email there and you're trying to get it to come through sometime that difficult so I would recommend if you have anything like that. Also email your own email, so you know when it comes through, then go because if you go there ahead of time- I think something about the building-- it doesn't always come through that way at first ---you have to give it more time!! they have been in business many years and they have great experience, and the owner is from Springfield and grew up here!!”
8AM - 6:30PM
614 S 4th St, Philadelphia
Shipping Centers
“I have used this UPS store weekly for several years for packing fragile and valuable items from my business. They have always done an outstanding job of both packing and shipping.
I also use other UPS stores throughout the country when I am on the receiving end of shipments and I’m always impressed that Scott and his team do so much better than other UPS stores. I feel fortunate to have him nearby!”
“I visited the Jenkintown store to ship two packages. Monica assisted me with shipping them. She gave me the cost and estimated shipping for Christmas. She was very nice and provided excellent customer service!”
“These guys were great. SUPER fast, super friendly, and super communicative - which is always important when you're trying to get precious cargo delivered! They also went above and beyond for me, not only accepting my particular requests for what I needed shipped, but then waiving some of the additional fees without even telling me. It wasn't until weeks later I realized they charged me less and it was a nice surprise compared to the usual bad surprises with shipping! 100% recommend them, and love how much they genuinely care about what they do. Thank you so much, guys!”
“I needed a rush order on birthday banner for my son’s party. The manager at Printing desk was awesome and was able to do it for me in just a couple hours. They were nice, quick, kind, and professional. And the print looked excellent. Really appreciated it.”
8AM - 6:30PM
34 E Germantown Pike, Norristown
Shipping Centers
“Best UPS and staff ever! Been there more times than I can count. Very helpful, patient, knowledgeable and positive. Anyone who has written negative experience obviously its their attitude.”
“Had an Auction winning picked up and packed for me, it was done fast and arrived in perfect condition ! I was honestly very impressed by the quality and care that went into the packing . Definitely recommend!!”
“Aiden went above and beyond and helping me to return my Xfinity equipment. He was the only one at the store and there were also several other customers that he was able to help very efficiently. It's nice to see the customer service is still alive!”
“Great service, Felice was so knowledgeable, friendly, quick and efficient.. Would definitely recommend this business.-Update: have now used PostNet a few times for pamphlets, even though the store was very busy the woman Lori, who was working there, was extremely pleasant and helpful and the job was completed ahead of schedule.”
“Anastasia from the print center spent so much time helping me print a small order. She helped me email from my phone to staples and helped me crop my pictures.
She is an outstanding employee and person. Staples Bryn mawr deserves a great review thanks to Anastasia.”
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“June 27/28, 2024: print department did an excellent job with my postcard order. Special shout out to the young lady working who made sure the cropping on the photo was correct. Thank you for the amazing customer service!”