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May 2024 by Janet Miller
The worst banking experience EVER! Run, don’t walk, from the Narberth branch. Closing my account and moving on.
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January 2023 by Dima Pavlov
Extremely bad service;A year ago they made me stand in a line for card to get service when it was raining and in the end refuse because i was not in a carToday i walked in to make some changes and they refused to provide me service because because i must schedule an appointment as the agents didn't have any clients with them.the worst PNC branch ever.
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December 2022 by Mimi
Horrible branch. Poorly trained, inefficient and unprofessional tellers. Unable to answer questions. Parking is a mess. Drive through is a mess.
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December 2022 by brahim ighladen
Extremely horrible service. I usually bank in Philly with the same branch for the last 16 years . I happened to live 3 minutes from this one in suburbs. Third time in the last 18th months I have to go to this Branch for a rush transactions but always a terrible experience!!!
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December 2022 by Linda D.
As a Senior and a widow I am so grateful to have found this bank. Cedric Bembry has been incredibly helpful and clear. He has guided me well through many difficult transfers and questions. Following his expert advice I am confident that I have made sound decisions for now and for the future.I always feel as though I am treated personally as well as professionally.There is rarely a wait and it is a comfortable atmosphere.
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December 2022 by Dmitry Pavlov
Extremely bad service;A year ago they made me stand in a line for card to get service when it was raining and in the end refuse because i was not in a carToday i walked in to make some changes and they refused to provide me service because because i must schedule an appointment as the agents didn't have any clients with them.the worst PNC branch ever.
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August 2022 by Julie DiLella
First I must say that before you even walk into the bank, you are greeted by trash debris and a filthy door. There are two people working, 1 teller and a representative. The teller is taking care of a woman at her window and the drive thru. The representative is on his computer. There's 5 people ahead of me in line. I peek in and ask the rep if I can get into my safe deposit box and find out that someone else is waiting also.I called in advance to see if I needed an appointment and was told no, just come over. Why didn't the girl just say that they were busy. I left.Not professional, not good. Going to Republic. HorribleCustomer service was great up until 2 years ago
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August 2022 by L G
I called with one of those questions that is hard to answer on a website. I called the branch and Kelly looked up the answer quickly. She was pleasant and helpful...exactly what I would hope for when calling my bank of 15 years.
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August 2022 by V V
Problems are too long to go into...but if it weren't for the asst. mgr. at Narberth I would be long gone!
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August 2022 by Julie D
First I must say that before you even walk into the bank, you are greeted by trash debris and a filthy door. There are two people working, 1 teller and a representative. The teller is taking care of a woman at her window and the drive thru. The representative is on his computer. There's 5 people ahead of me in line. I peek in and ask the rep if I can get into my safe deposit box and find out that someone else is waiting also.I called in advance to see if I needed an appointment and was told no, just come over. Why didn't the girl just say that they were busy. I left.Not professional, not good. Going to Republic. HorribleCustomer service was great up until 2 years ago
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June 2022 by Vicki B
Problems are too long to go into...but if it weren't for the asst. mgr. at Narberth I would be long gone!
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May 2022 by Dylan M
I don't get the negative reviews on this branch. I've been going there for years and everyone's lovely and does a great job.
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April 2022 by Dylan Moulton
I don't get the negative reviews on this branch. I've been going there for years and everyone's lovely and does a great job.
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October 2021 by James Mullahy
The worst. The worst. The worst.
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May 2021 by Virgus Volertas
When I called to make an appt., the individual on the phone was nice and helpful. Next day I was seen promptly at my appt. time. Jeanine managed all of my transactions and paperwork promptly, courteously and with a smile. Great place, nice employees, excellent service.
