Appliances in Myerstown, PA

“Awesome service. Kervin was very clean, did a great job. Educated us the use of the system. And also provided us with the literature as all the informe needed. Thank you again! Will definitely recommend to all our friends and family.”

“I needed a new TV and was stoked to find a local place with delivery. I’m unable to really lift large TVs. I went in with a list of things I wanted. There were two models that I was told were the same and they’d be the same price. Great! When we got to the counter I asked how many HDMI ports were included. I was told 3. Fabulous! Just what I needed.

When the TV was delivered it only had two HDMI ports. I was confused since the salesman looked at the tag and read it off of that. I drove back and it turned out the two TVs were not the same.

My original guy Rodney, was not there and I was told he’d call me Monday. By 3pm I didn’t have a call so I called back. He was already aware of my issue. He asked “what do you want me to do about it?” I was taken aback by that as the man I talked to when I drove in said it could be swapped. Rodney agreed it could. Why he acted like I had to provide that info is beyond me.

They swapped out the TV today. I knocked off a star for incorrect information being provided, and my time spent driving back and having to explain it to two different people because one didn’t want the swap “under his name”.

I will return to this business since they did make it right in the end.”