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February 2024 by Edwin Linares
Engine & fuel pump was put in my car with this warranty company. Fair prices. Quick delivery, professional reps. Id recommend. I paid my 100$ deductible and only paid 1100$ for a engine and 270$ for a fuel pump out of pocket ... Warranty covered 70$/hr for labor and I used there parts (cheaper option than my mechanic) I think that's a fair deal, considering my mechanic shop was wanting to charge me 5k for a engine and 400 for a fuel pump. * I used the cheapest hourly shop in my area as well. 105$/hr.
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February 2024 by sam long
My rep helped me to understand what is actually covered and what isn’t. I had a $700 job covered and the mechanic said it was super easy to submit a claim and get a response
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February 2024 by Michael Armstrong
I was very pleased with the fast service. I have a 2017 Lexus 350 that needed a water pump. There were no problems getting approved for the service.
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February 2024 by Ashley Boverhuis
Absolutely terrible!! I get an extended warranty on any used car that I buy and this company is by far the worst. I had a thermostat that needed replacing and a ball joint (all “covered” under the warranty I purchased). Except when the bill came out to $1350 and they only covered $400!! I paid $3000 for a warranty that doesn’t even cover 50%. This company is absolute garbage. Steer clear or be prepared to fork out tons of money when you need repairs.
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February 2024 by Peter Ayora
I asked for the cancellation of the policy. They said they would get back to me. Three weeks later I had to call again. Then they told me that the cancellation refund would be prorated from that day, not the first time I called. They also didn’t pay a claim that clearly was covered for $1300. Terrible customer service. Had to call 6 times to get the cancellation form.
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February 2024 by Ashley Hester
I will never get this warranty again. They don’t cover hardly anything. You’re better off just paying out of pocket. I wasted my money getting this warranty. If I was y’all I advise yall to go to someone else!!!!!!!!!
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February 2024 by Herb Simmons
The associate was very polite, knowledgeable, and efficient!
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February 2024 by Timothy Horne
Used to be a good aftermarket warranty policy 3 or 4 years ago. Now all they do is deny claims, and say that it is a excluded part. I definitely got what I paid for.
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February 2024 by Rhonda Oliver
I had a flat tire. Bought it to a tire shop and had a new tire replaced in a few hours. I am very glad I purchased Cars Plus. The tires cost over $200 and I paid nothing.
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January 2024 by D-mac Mac
Worst company ever paid over 1000$dollars go 3mo warrantyHad yo get axil replaced paid full price.they were to give back half of the 460$I paid for repairs, which was under warranty. Now getting the runaround thing to get my money back.this company should be reported to the bbb for there poor business practice.but I will get my money one way.
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January 2024 by Charles C
Not good don't stand behind their products
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January 2024 by Timothy Smith
I had a good experience with unique, expensive repairs. They negotiated the prices down and paid for all repairs in a timely manner.
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January 2024 by G. Camille Curling
With the help of my dealer, my car was repair in the best possible fashion. The car protection should have covered the entire issue because they are familiar with the problem and that why there is the insurance.
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January 2024 by Peter Heiberger
I believe i wasted my money in purchasing this additional plan. I have problems with my car and you cover such a minimal amout. On a $1500 bill you only cover $300. How does that help me?
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January 2024 by Maria Snow
I wish I had a list of covered and non covered parts. Not everything that wears out is a wear and tear item and I missed out on making use of the warranty by not checking before getting my struts replaced on all 4 wheels. My warranty requires a call before repairs are made and there are no exceptions.
