Lana was great, she listened to my concerns and did everything in her power to address and rectify a previous experience I had with another employee. I am so happy with my purchase and her specific service experience. Thank you so much Lana!
March 2024
Great experience today at Kay’s. Purchased a replacement chain for a pendant I already had. I appreciated that they treated my purchase as being just as important as an entirely new purchase. Lana even took the time to gift wrap it for me. Thank you!!