“I had bought a EZE loader 2 from Dixie gun works, when I broke it I asked if they knew where I could get parts.They said Northeast Trade Co.,as they were the manufacturer. I messaged them and they said to call after talking to Jon he said to ship it to them with return shipping paid and they would repair it Was sent a new loader.That is customer service at a top level.”
“Recently, as true in past years, EuroOptic staff are helpful and fix details that need fixing in a pleasant straight-forward way.
I especially appreciate how well the customer service staff work to insure “closing the loop of communication” by emailing with invoices updated or helping find parts.”