BMW of Williamsport, part of the Ciocca family of dealerships, is highly regarded for its exceptional service and customer satisfaction. Customers consistently praise the dealership for making the car buying experience easy and enjoyable. The staff, including team members like Kevin, Miranda, Jack, and Chase, are noted for their professionalism, friendliness, and dedication. Kevin, known as the BMW Genius, impresses with his expertise on M-related topics and is appreciated for his thorough technical support, even if delayed due to personal circumstances. Miranda guides customers through test drives and purchases with warmth, helping to create a smooth process. Jack and Chase are recognized for their helpfulness, keeping customers informed and offering great financing options without pressure. Several customers mention how the dealership delivered cars to their homes, making things even more convenient. The team’s honesty, follow-through, and genuine care make customers feel valued and confident in their decisions. Even customers who live far away express strong loyalty, noting they would never shop elsewhere due to the outstanding experience. The dealership’s commitment to top-quality service, transparent communication, and customer satisfaction is evident across reviews. Whether purchasing a new vehicle or maintaining an existing one, customers feel confident that BMW of Williamsport provides a luxury experience with dedicated support. Overall, the dealership stands out as a trusted, customer-focused business that prioritizes making every interaction positive and memorable.
Great buying experience, I will definitely be back !!
July 2024
It was a great experience working with Kevin and Miranda while specing and ordering my new car! Kevin is definitely the BMW Genius for any M-related topics, and I can confirm his dedication to the company and customers!
June 2024
Great team, very supportive and not at all sneaky or deceptive!
