Wheel & Rim Repairs near Mount Pocono, PA

“SUMMARY: Tori and Chuck at Jack Williams made my experience a pleasant and successful one. Chuck took the time and patience to make sure the job was done correctly. Tori made me feel welcome and has such a pleasant personality. The prices for the tires were on par with others, but it is the customer service that ranks above all else.

DETAILS: Friday evening at 6 PM, I begin to go out for dinner to hear a "thunking" sound. I come to realize that my rear passenger tire is flat. After spending an hour an a half and three compressors later, I was able to get the tire patched, inflated, and remounted. I saw the tire was practically bald so I needed a new one ASAP.

I went online and did a search for places where I could get two new tires for the back the next day. I found Jack Williams and set an appointment for 2 PM Saturday. The patch held in place and I arrived at Jack Williams. I was helped immediately and they got my car into the bay approximately 10 minutes later.

It took about an hour, and when Chuck came out to tell me the tires were on, he apologized for the time as he had to let one of the tires sit in the sun so it could expand to get it onto the rim. He was very thoughtful and updated me on the condition of my front tires and brakes. He was thorough and that gave me confidence that the job was done right.

While waiting for the vehicle, Tori and I had a couple of good conversations. She is down to earth and we were able to relate very well. At the end, she handled by "check out" process and smiled at me as we parted ways. I felt valued by her and the rest of the team.

Give them a try. They are part of Mavis, but I can tell they have their own distinct personality and they will help you wherever they can. Tori and Chuck do not disappoint.”

“I’ve been buying parts & having service done by Paul & his son for over 30 years. Pocono 4WD was highly recommended by my (now deceased) ex father in law when I was in my late 20’s. At 55……I still wouldn’t go anywhere else!”

“My general rule is the smaller and older looking the shop, the better the experience. I was right again when I decided to pull into this place. Quick service and a great price on 4 used tires in good condition mounted and balanced. Clean waiting room, friendly crew working there.”

“These guys are great. Very honest and professional.
My car is fixed and running great and at a very reasonable price.
I brang this car to three other local mechanics and they weren’t able to fix it and actually caused more issues. Best auto was straightforward and very knowledgeable and got the car fixed right.
I highly recommend. Thanks best auto you guys are awesome.”

“Jose and Andrew were great. The are professionals all around. Took care of my issues and resolved a sensor issue. I have used them in the past and will continue to return”