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September 2023 by rojona semper
My go to place and my family for best unique jewelry especially the designs best people very friendly and welcoming they will always give u a good deal
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September 2023 by Shawn Suchy
I got my wife’s engagement ring and also our wedding bands from James Diamond. The engagement ring was custom made and is absolutely gorgeous! Customer service is stellar and everyone is so friendly, best Jeweler in the Poconos.
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September 2023 by Annette Frankowski
Started coming here to get my jewelry fixed, when my previous jewler was impossible to get a hold of. Took a risk to get some pieces upgraded, and now it's my go to place.
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July 2023 by Marie Scheetz
I cannot emphasize enough sincere gratitude for the beautiful custom wedding bands and engagement ring that James Diamond created for my husband and me. We are absolutely thrilled with the results, and we could not be happier with the service that we received.We first visited James Diamond in February 2020. We were immediately impressed with the wide variety of jewelry that was on display, and we were even more impressed with the friendlyand knowledgeable staff. We spent time with the staff discussing our specific needs and preferences. They were patient and helpful, and they took the time to understand what we were looking for. They worked with us during COVID to create the engagement ring of my dreams! We were so impressed with the engagement ring we later bought our wedding bands from them. Our experience could not have been better!
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July 2023 by Chelsea Lansdowne
James Diamond Jewelry is a hidden gem in the Poconos. I needed a quick repair on a broken necklace - they were quick, efficient and friendly. Mark and Jim were both so friendly and a pleasure to work with. Not to mention the quality of work was great. I recommend them for repairs... and I will be back! Thank you Mark and Jim for taking care of me!
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June 2023 by Carol Gualtieri
I am so grateful for such a beautiful job the did on resetting a much treasured ring. They're very trustworthy and professional. It's a pleasure doing business with them. Well worth a trip from NYC. You guys are the best...Carol
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June 2023 by Terri Jony
I was met with such kindness. Being local for 3 generations it’s nice having the confidence in a local business who has been here since the’80’s. I highly recommend them. I would use them again. I was treated so respectfully and I felt incredibly fairly. I went to sell jewelry
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June 2023 by Debbie Mattie
They custom made an emerald and diamond ring for me and it was beautiful. For some reason a few of the diamonds fell out and they remade the entire ring for me free of charge. My husband just had them make custom emerald and diamond earrings and they too were beautiful. The staff is very helpful and friendly and willing to spend a lot of time with you in the design faze.
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May 2023 by Sarah Kise
I went to James Diamond Jewelry to purchase a custom bracelet for my mother in law for Mother’s Day. The jewelers did an amazing job, the bracelet is stunning. My mother in law was very touched by the gift. I will definitely be returning for future custom pieces! Highly recommend
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May 2023 by Irene Daniel
We walked in to get a jewelry repair, however we were welcomed in with great customer service by James and Brad. They are awesome and friendly people with great quality of respect that radiates across the entire store. We felt God’s presence. We made great purchase that is worth the visit. It’s a great shop to visit when you visit Pocono Mountains.
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May 2023 by Maureen Martin
I have been a loyal customer of James Diamond Jewelry for over twenty years. I knew I had found the right place when the owner noticed that the basket on my grandmother’s emerald ring I wore, need repair. The jewler remove the natural stone in front of me, gave it to me, and told me that they would repair the basket and put the stone back with me present so that I would know it was the original stone. They have made me custom pieces as well as doing many repairs on my jewelry. The shop has so many beautiful pieces as well. We are blessed to have such a reputable jewler in the Poconos.
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May 2023 by Michele Attore
James & his staff are awesome. If you are selling or buying you will get a great price. I recently got rid of some broken junk gold & got a very fair price I was happy with. He also works with you with even more store credit if you are in the market for something.In this case I was & his generous store credit undoubtedly saved me money on my purchase. honesty & integrity is what you get and in today's world that is saying a lot. Thank you & I will be back:)My husband was who went with my autistic son & they gave him a really cool free gift & a kind gesture that went above and beyond says it all:)....Simply stop in & you will not be disappointed. Small businesses are a dying breed support one that does the right thing all the time!!!Thank you!!
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March 2023 by Jeff P
All I can say about James jr and James jewelry is WOW. They saved my wife’s rings. I brought my wife’s engagement and wedding ring to them really hoping for a miracle and meet James jr. I had left my wife’s ring in cleaning solution for two weeks and on top of that I had it soaking in sterling silver cleaner and not gold cleaner. Well the gold was eaten away. It looked all porous. James not only repaired them to the original look he improved them at my wife’s request adding in a new platinum crown and having the bands plated in white erodium. All the stones were re polished and ring was resized. A total rebuild. He was extremely knowledgeable and explained the whole process. When I left their after dropping them off I felt relief. Still not knowing what the outcome was going to be. But he blew us away. Thank you James. My wife loves them.
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February 2023 by Adam Bierdziewski
I had a custom engagement ring put together by James and wow was my experience nothing short of amazing. Everyone there treated me with respect and everyone is very easy to talk to. So like I mentioned earlier I had an engagement ring made and the process was incredible. To picking the style and stones or just any general questions I had about jewelry! If you need any jewelry, do yourself a favor and don’t go to major retailers and get ripped off with low quality metals and jewels. Here you’re talked through what you want and pricing is very realistic. The craftsmanship of my custom piece was absolutely incredible and James is a master of his craft! Highly recommend to everyone!
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February 2023 by Sharon Lewis
Thank you all for being so friendly and understanding your customers needs. I'm still enjoying my custom made pendant I got over a year ago. Great experience, professional staff and talented jewelers.
